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Customer Ratings & Reviews

Your price for this item is $124.99
The comparable value price is $139.99

Customer reviews

Rating 4.7 out of 5 stars with 634 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and performance of the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive. Its compact size and USB-C compatibility are also frequently praised, along with its reasonable price. While some users experienced minor issues with the included software and cable length, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 634 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Island Eagle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external drive, easy to use, file transfers are really quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my fav hard drive! I’ve been using Jesse for over 2 years now ans they’ve been great! I’m a photographer and use two at a time. One to work for for of and the other for back! It’s been great thus far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make Sure You Are Connected To a USB 3 Port

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive for data storage, I have a WD 6 TB external drive that contained a little over 1 TB of video files collected over the years that I wanted to have a redundant backup of, if or when the external drive crashed, they do not last forever. I plugged the drive into what I thought was a USB 3.0 port and started the file copy process, file transfer rate was very slow, time to completion was days not hours. I aborted the transfer, plugged the drive into a different USB 3.0 port, started the transfer again, transfer speeds were much faster, it took a couple of hours, not days the second time around. Point being, if you experience slow data transfer rates, try a different USB 3 port, and make sure it is a USB 3 port. It appears that the initial port I tried was mislabeled, it was a USB 2 port, not 3 hence the days vs. hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of space for a decent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and the size, this hard drive is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast downloads

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive downloads files very fast. No glitches. Light and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made hard drive. Hopefully it lasts me.a.long time to come. As the 1st WD but not passport was total crap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great item. If you have a lot of pictures, files this is the one. Put them on it put in a safe place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USB C is worth the extra speed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to use the USB version however after using a higher amount of 4K video files I have found that the extra transfer speed is worth the upgrade in drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast with a large capacity. Easily connected and set up with my Mac Book Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Drive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a fast external drive and this fit our requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my external storage needs on my Mac Studio using Adobe Photoshop

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fast and small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect size and more fast than anothers the type of cable c is the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Western Digital External Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little drive, purchased to clone my hard drive. Smooth & quiet. Good storage capacity. Priced to be appealing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value/ease of use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this portable hard rive to backup my files for work. What I like most is that it does not need a power source which makes it perfect for a desk some distance from an outlet. It is also a great value for the amount of data it stores.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need for anything more, it is simple and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Probably Works Fine - Read On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this external drive because I already had one that worked absolutely perfectly in a dull motel room on a trip to Oregon in October. Had no problems with the drive at all. Fits into small space. … I'm going to use this new one as an extra backup (if I can ever figure out how Windows 10 works its Windows 7 backup, which used to work just fine.)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much! I definitely recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    King

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work like it should no problems with any of the ones I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price / TB = Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really can not go wrong with this portable hard drive. Great price for a lot of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The new USB-C WD HD's are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the technology industry is focusing on two data / power cords (HDMI, USB-C) devices that except USB-C like the WD - My Passport Ultra 4TB (which isn't what is labeled above) make this Hard Drive super fast & great to work with.

    I would recommend this to a friend