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Customer Ratings & Reviews

$179.99

Customer reviews

Rating 4.7 out of 5 stars with 1171 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the My Passport Ultra 4TB External Hard Drive's substantial storage capacity and ease of use. Many appreciate its reliability and compact size, making it suitable for travel. While the inclusion of USB-C compatibility is a plus for modern devices, some customers have expressed a desire for a longer cable and clearer instructions for the transfer software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,171 reviews
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Keep your computer hard drive clean.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are where I store my phots and not on my hard drive. I have more than one because I always have a backup in case something goes wrong with one. One is none if it breaks down and two is one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vijay K Agrawal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good item but I was in need of different color

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Great for my local backups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well. Nice that it comes with USB-C and USB-A adapters. Had to reformat it for Mac using Disk Utility. Easy enough, though.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Portable Storage!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forget a flash drive, get this bad boy and backup everything!! Works great, I use it to backup iTunes, games, pictures, and videos so I have a security blanket if anything happens. I count on physical storage rather than cloud storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make Sure You Are Connected To a USB 3 Port

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive for data storage, I have a WD 6 TB external drive that contained a little over 1 TB of video files collected over the years that I wanted to have a redundant backup of, if or when the external drive crashed, they do not last forever. I plugged the drive into what I thought was a USB 3.0 port and started the file copy process, file transfer rate was very slow, time to completion was days not hours. I aborted the transfer, plugged the drive into a different USB 3.0 port, started the transfer again, transfer speeds were much faster, it took a couple of hours, not days the second time around. Point being, if you experience slow data transfer rates, try a different USB 3 port, and make sure it is a USB 3 port. It appears that the initial port I tried was mislabeled, it was a USB 2 port, not 3 hence the days vs. hours.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Passport Ultra 4TB External Hard Drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Easy operation. On this I can back-up the world. Should have had one long ago. Would have saved alot of panic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item, exactly as described in the description, the writing and reading speed are very good.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple of these drives, and I recommend them. They work as storage but as a photographer they work great as a working drive too

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my fav hard drive! I’ve been using Jesse for over 2 years now ans they’ve been great! I’m a photographer and use two at a time. One to work for for of and the other for back! It’s been great thus far

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Sleek hard drive that works flawlessly

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome drive! I've been using the 2TB, micro-USB version for at least three years, and this 4TB drive is what needed to backup old data, and save more. It looks sleek, and functions as designed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Professor.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment. Sturdy, comes with all attachments, and big enough to hold all my music recording files and more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have to frequently delete videos and re-download others from my account on my Microsoft Surface to watch on my lunchbreaks at work. with this, I am able to access my full library in an easy, portable way! convenient and works like a charm!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USB C is worth the extra speed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to use the USB version however after using a higher amount of 4K video files I have found that the extra transfer speed is worth the upgrade in drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great product, thank you!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! So far so good, it's working fine and I've had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Western Digital

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all WD external hard drives, they are reliable and an industry leader. Thanks Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid External HDD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speeds for this aren't too bad for a HDD, but they obviously pale in comparison to SSDs. I ended up returning mine because I didn't need as much storage as I thought, but this feels like a solid, well-built unit.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Probably Works Fine - Read On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this external drive because I already had one that worked absolutely perfectly in a dull motel room on a trip to Oregon in October. Had no problems with the drive at all. Fits into small space. … I'm going to use this new one as an extra backup (if I can ever figure out how Windows 10 works its Windows 7 backup, which used to work just fine.)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great design and value.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and value. Able to store what I need and setup was easy and quick. Great price for amount of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge storage space and brilliant price, high speed file transfer, portable and light. Totally tempted to get another, since I use this one for work.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Value/ease of use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this portable hard rive to backup my files for work. What I like most is that it does not need a power source which makes it perfect for a desk some distance from an outlet. It is also a great value for the amount of data it stores.

    I would recommend this to a friend