Tech the Halls 24-Hour Flash SaleLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4.7 out of 5 stars with 634 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and performance of the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive. Its compact size and USB-C compatibility are also frequently praised, along with its reasonable price. While some users experienced minor issues with the included software and cable length, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 634 reviews
  • Rated 4 out of 5 stars

    Amazing Hard disk

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good hard disk works very well good quality very good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been buying WD Passport external drives for years, never had one go bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my PC

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my pc; and it gives me so much space!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Backup & Working HDD

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hdd is my go-to for on the go backups while traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    External Hard Drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is good for the memory size. Product is Compact. Enjoying it so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Passport

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value for the money, relatively easy to use even for a non-techie like me. Easily ported

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described, very well constructed. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Great little external hard drive

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been plugged in constantly and in use for the last 6 months (as of 6.21.22) and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Great portable drive for working on the road

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a versatile drive that has been essential when I travel. I shoot blues video and need a reliable drive to upload video to. 4TB and USB has really done the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for additional external storage or backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4TB External

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage space, with this device it can store all my important files

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD Passport WDBFTM0040BSL-WESN

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage for very good price. Very compact enclosure. Read and wright speeds are ok. You only need one cable to connect to your computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External Hard Drive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use - well worth the price! Much smaller than picture implies - easy to carry with you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Great External Hard Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is an excellent buy. Easy to install and set up on my Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Portable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, Love securiteh features! Its small size for travel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Storage on the Go

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the portable hard drive. Great storage for small and transportable hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entertainment

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to save all my pics and file from my school. It has a good space to save movies and whatever you want to save in it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard pass

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this zero stars I would. Nothing worked beyond pulling it out of the box. It took 30+ minutes for my computer to even be able to recognize it was plugged in. And my computer is a brand new Mac Studio, no issues with any other external drives previously. Not only did it not show up on my Finder for forever, when trying to reformat it for Mac it was next to impossible. I had to download special software to even make it work and it still took over an hour for it to reformat. Then there was the transferring of data. I initiated a full transfer of around 175-200 gb from my other external hard drive and it never finished. It sat there and said it would take 11 days to finish! I finally called it quits, took the time to completely wipe it, which took forever as well, and promptly returned it. In contrast, I replaced it with a new 4 tb external ssd drive and it worked snippety snap. No issues reformatting, transferring, and it only took seconds for it to show up on my computer. Definitely would not recommend this product unless you don’t mind spending 2 weeks getting it set up.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi MichaelF, We are sorry for the inconvenience caused to you that you returned the drive without giving us a chance to make it right for you. We ask that you please let us know about any issues you encounter with any of our products in the future so we can review that for you. WDConnections

  • Rated 5 out of 5 stars

    Just the right size

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for holding external games and this drive does it for me, speed is no issue when downloading and playing back games from this drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son recently lost all the movies he’d ripped to computer. I backed up all mine before it happened to me. Each of us own rights to all of the movies we have.

    I would recommend this to a friend