Customer Ratings & Reviews
- Model:
- WDBFTM0040BSL-WESN
- |
- SKU:
- 6290670
Customer reviews
Rating 4.7 out of 5 stars with 1171 reviews
(1,171 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the My Passport Ultra 4TB External Hard Drive's substantial storage capacity and ease of use. Many appreciate its reliability and compact size, making it suitable for travel. While the inclusion of USB-C compatibility is a plus for modern devices, some customers have expressed a desire for a longer cable and clearer instructions for the transfer software.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Usb-c
Rated 3 out of 5 stars
Good Product, Lousy Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The WD drive is great, seems well built and comes with cable and adapter allowing it to connect to USB-C or legacy USB sockets. Out of the box format was NTSF but I changed to exFat to work read/write with PC and Mac platforms. Used it to record 16 tracks of 96k/24bit audio from a live concert on my USB-C equipped older laptop. No glitches at all. If only BB's purchase process were as trouble free. I'd ordered from my local store in Santee, CA for pickup, only to be told the one unit they showed in stock really wasn't there... but at least that notice came very quickly. So I transferred the order to the El Cajon store, which promptly ignored it for about 2 hours. I finally dropped in on my way home from work, only to be told there was a problem verifying my credit card. Not that store personnel were bothered to notify me of a problem; I'm sure that's much too difficult for them to handle. Trouble is, my card was already charged successfully at the original store so where's the holdup? Then they said I'd have to wait for someone to pull the product which I could SEE on the display 50' away, and then only after the credit card issue was cleared up. They had zero idea how long that might take. I told them to cancel the order and I'll go buy it off the shelf. To her credit the cashier I'd been speaking with came along to make sure I got the identical product. Then, at the register it was like magic! My credit card was accepted. The original payment was refunded within a short time. So what kind of amateur operation are you running? Telling me lies due to your inept customer service... BLOWN! Thanks El Cajon store for having the drive in stock, but not for much else.
This review is from WD - My Passport Ultra 4TB External USB 3.0 Portable Hard Drive - Blue
I would recommend this to a friend - Pros mentioned:Reliability
Rated 5 out of 5 stars
Thanks again, WD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptionally easy to use and reliable. It's already made our file management a breeze.
I would recommend this to a friend Rated 5 out of 5 stars
Good faster external disk drive.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good faster external hard drive with a USB C connector. I've purchased these to replace some external SSD drives that just don't want to work well.
I would recommend this to a friend- Pros mentioned:Storage capacity
Rated 4 out of 5 stars
Western Digital External Drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little drive, purchased to clone my hard drive. Smooth & quiet. Good storage capacity. Priced to be appealing.
I would recommend this to a friend - Pros mentioned:Storage capacity
Rated 5 out of 5 stars
Perfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a large external to use as a gaming hard drive since my gaming laptop only has a 512gb SSD on it. This fills my needs perfectly. I am able to download all my games to this and bring on the go.
I would recommend this to a friend Rated 5 out of 5 stars
Perfect for storage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for putting all my photography photos on. Great storage.
This review is from WD - My Passport Ultra 4TB External USB 3.0 Portable Hard Drive - Blue
I would recommend this to a friend- Pros mentioned:Storage capacity
Rated 5 out of 5 stars
Great price for WD Reliability and Massive Size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4 TB for a little over $100. I remember far less storage capacity at slower speeds for $100,000. Storage is a commodity. I just wish it were a SSD of the same size at the same price or a little bit more.
I would recommend this to a friend - Pros mentioned:Storage capacity
Rated 5 out of 5 stars
Price / TB = Great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You really can not go wrong with this portable hard drive. Great price for a lot of space.
I would recommend this to a friend - Pros mentioned:Reliability
Rated 5 out of 5 stars
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.!!!!!!!!!!!!!!!!!!!!!!Works great!!!!!!!!!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No need for anything more, it is simple and is easy to use.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Replacing older smaller drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old drive was about the same size (slipped into briefcases nicely) but only USB 2. Bigger -faster what’s not to love. New windows 10 laptop love it also. No additional power supply is key also.
I would recommend this to a friend - Pros mentioned:Reliability
Rated 5 out of 5 stars
King
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work like it should no problems with any of the ones I bought.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it very much! I definitely recommend this product.
I would recommend this to a friend Rated 5 out of 5 stars
External drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this to download my music for my radio show it can hold a lot of music and pictures
This review is from WD - My Passport Ultra 4TB External USB 3.0 Portable Hard Drive - Blue
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and start using. Fast data transfers. Small, portable and lightweight.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. I have had hard drive issues in the past and this one has been easy.
This review is from WD - My Passport Ultra 4TB External USB 3.0 Portable Hard Drive - Blue
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fast and extremely compact was a excellent purchase.
I would recommend this to a friend Rated 5 out of 5 stars
Back upn
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of storage and way to use. Bought this to save and remove photos from my pc
This review is from WD - My Passport Ultra 4TB External USB 3.0 Portable Hard Drive - Blue
I would recommend this to a friendRated 5 out of 5 stars
No
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Hope it can keep up with me with all the saving I do data after day.
This review is from WD - My Passport Ultra 4TB External USB 3.0 Portable Hard Drive - Blue
I would recommend this to a friendRated 5 out of 5 stars
Sleek & fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great plug & place. Quick transfer, even of large files.
I would recommend this to a friend














