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Customer Ratings & Reviews

Your price for this item is $124.99
The comparable value price is $139.99

Customer reviews

Rating 4.7 out of 5 stars with 634 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and performance of the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive. Its compact size and USB-C compatibility are also frequently praised, along with its reasonable price. While some users experienced minor issues with the included software and cable length, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 634 reviews
  • Rated 5 out of 5 stars

    Great External drive.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the USB C external drive so it is fast. Fantastic storage capability for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ssd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect 4t for my gaming pc holds everything I need and easy to keep hooked up and transport

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great to backup computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put all my photos from my HP laptop on this so I won't lose them and have more memory. Very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great At the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a memory dense backup system which has additional apps and features. There is more than enough space for my three machines. The only downside was that its own backup application failed to recognize it as connected to one of my laptops. Since I was only testing this application, it was a moot issue. My regular backup program read this just fine. It uses a USB C to USB C cable, included, which is still a bit unusual, but it works just fine. I had been using a USB C to serial adapter with my @Tb WD backup so I was a bit surprised at the change, but it seems not to have affected the upload speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Extra photo and document storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, as expected. In store assistance was essential to be sure that I was able to get the most external storage with the connections that I needed. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Usb-c

    Rated 5 out of 5 stars

    Great type c external hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great type c hard disk. Having type c is a ease. Would recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Extra storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and small enough to carry around. Great for large files or things with lots of data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this as a backup drive. 4TB is a lot and it's what I need. No idea how durable it will be but WD is a reliable brand and I had drives from them before that never failed me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hella worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, durable, and exactly what I was looking for! Set up in seconds on my MacBook Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast downloads.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast and convenient. No problems and no worry that I would run out of space.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Review for consoles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is exceptional for the xbox one series x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport external 4TB HARD DRIVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent external hard drive! This is my second Passport and it stores my photos and documents without issues! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Needed USB-C drive for iMac backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thunderbolt-3 and USB-C drives seem to be in short supply, but found this WD-My Passport Ultra 4TB drive to be just the ticket for doing a complete backup (clone) of my iMac prior to upgrading from Mojave to Catalina. I had to reformat the drive, which comes formatted for Windows, to HFS+ for Mac. That was painless, and easy. The backup, which is now bootable clone of the iMac, will allow me to fall back to Mojave should Catalina prove to be too buggy.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    GREAT HARDRIVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT VALUE FOR 4TB HARDDRIVE. WORKS WELL WITH MY XBOX.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for storing a lot of footage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for storing my Time Machine backups. Very compact too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External storage review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was perfect for me. I used it to take all the photos stored on my camera and phone. Still having plenty of space left and know its in a secure place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a bunch of these for use backing up data at work. Reliable and not too expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable, never had any issues! I've been using these for years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Usb-c

    Rated 5 out of 5 stars

    Good for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight. Easy to use. Two ways to connect. Easy for laptop with only one USB

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Use as my daily

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a usb a 3.0 port hardrice to this usb c. Speed is great.

    I would recommend this to a friend