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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 561 reviews

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96%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the My Passport Ultra 500GB External USB 3.0 Hard Drive's ease of use, ample storage capacity, and reliable performance. Many appreciate its compact size and consider it a good value for the price. Positive feedback also highlights the convenient USB connection and attractive design. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 561 reviews
  • Rated 5 out of 5 stars

    I have not checked it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not checked it, but I was recommended to get by the Geek Squad. I trust them fully and it appears to download every week. I probably should check it one of these days!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No major complaint in regards to my purchase exper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No major complaint in regards to my purchase. Only thing is the having to wait for quite a while to speak to someone. But once I was waited on he was very helpful an courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great hard drive, easy to use and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great slim size, just plug it in and you are set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    simply great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is great. So far, so good. Well I don't know what to say to get to the 50 characters. I think I said it all when I said, ,"Webrrot is great, so far so good."

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Great for pic storage, easy to transport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for picture storage, holds a ton of information, easy to transport, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Video takes a lot of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd been working on a short film - I'm not an editor, but I ended up editing. That's the way it works sometimes. I needed to get all the material to the director. It would have literally taken days to upload/download all the video. I bought this disk, formatted it in exFAT so I could get the material from my PC to the director's Mac, copied, and shipped overnight. It worked, he has the video. Perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Perfect for backing up important files/pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up right out of the box. Allows for quick and safe storage of important data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive for Clients

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a video production expert and I use these WD - My Passport Ultra External USB 3.0 Hard Drives to deliver videos to clients. They work great. I love them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Nice bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for what I needed, and it was very inexpensive. I had no problems just plugging it in and using it right away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what I needed for extra space. Its easy to use and transfars files fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    small with plenty of memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport Utra is lightweight, pocket sized, and easy to use, perfiect for travel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Tricked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally took my computer in for service with my black tie warranty...After a few arguments I ended up having to purchase this hard drive and pay extra to have someone transfer my files. After a crazy battle with Geek Squad (and will never use that horrible and rude business again) I used the hard drive to install my files back onto my computer. I couldn't believe how easy it truly was and was extremely upset on how much I had to pay to have Geek Squad do it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product for client backup, easy to install small enough for easy storage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Compact and elegant design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard disc is very handy to store large data and take along in travels.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great drive for backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drive for backing up data. Ample size and easy to use with USB port.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Storage For A Very Low Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very portable, cheap but worth the money. more storage than you will need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product for storing a lot of information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchaserd this device to save my old photographs and business files The transfer was very easy and quite fast. No problems experienced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product combined with knowledgeable staff .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastically seamless integration. Had a question and as always the staff was knowledgeable and answered my question in simple easy to understand laymans terms. Nice job guys.:)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good, Easy Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Small, lightweight design. Works well, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    good for backup storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for backup storage, easy to use, portable. good functionality

    I would recommend this to a friend