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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 561 reviews

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96%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the My Passport Ultra 500GB External USB 3.0 Hard Drive's ease of use, ample storage capacity, and reliable performance. Many appreciate its compact size and consider it a good value for the price. Positive feedback also highlights the convenient USB connection and attractive design. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 561 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great back up for any PC or MAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backup for your computer is the easiest to use I have ever seen since I started using computers back in the early 80's. Plug and Play and anyone can use it as it is almost all automatic. Great for saving your data in case of a crash. Highly recommend for us retired folks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a external hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a plug and play external hard drive. There's nothing special about it. If it works, It's a solid harddrive. If not, return it for something that works.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 4 out of 5 stars

    great for what it does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a reliable hard drive and great for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    small and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a back up for my PC easy to use and small enough to not take up too much room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last external hard drive crapped out, so I went and purchased this. set up was easy and it is doing exactly what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact looks good and easy to use. Valuable as they come

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for extra picture storage! Easy to access your pictures again later!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    does what it is supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for the price and just to backup my pictures and music. I will never use all the space. The USB 3.0 is a nice feature. I just plugged it in and was ready to get the photos and music off my old computer and put them on my new one. Worked flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good solution to my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job in getting my computer repaired very promptly with communication throughout the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the size and the "abilities".

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of my new Lenovo, but it seems slower than it's big sister. Guess it's time to call the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hard drive for the money! Small enough to easily store in a secure location. Very happy with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for backing up a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive is awesome because I can take my massive amount if music and pictures anywhere with me and it's easy To back up my computer on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service I was very pleased with your personnel and how quick they worked on my stuff at the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very easy to use for a novice computer user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to take my computer into the store and wanted to save my pictures. This device was very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slight hiccup upon using, but called customer service and they were great - got it figured out with no hassle or time pressure from the rep...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this so Best Buy could transfer information from an old computer. It works well and is small and fast. Plan on using it now for back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Portable Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had issues with other portable drives dying quickly. So far with this one (knock on wood) no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my laptop backup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson (a Mgr. I believe) was very helpful and understood my situation. Went above and beyond!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy recovered my data from my frozen prior external hard drive, and put it on a new one. FANTASTIC!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product. It was easy to used and works well.

    I would recommend this to a friend