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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 561 reviews

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96%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the My Passport Ultra 500GB External USB 3.0 Hard Drive's ease of use, ample storage capacity, and reliable performance. Many appreciate its compact size and consider it a good value for the price. Positive feedback also highlights the convenient USB connection and attractive design. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 561 reviews
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this device on a daily basis for backing up my laptop. It travels with me every where I go an it fits nicely in my backpack

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Works and is compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact with no need for a power supply, good storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it had the room for all my backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was not a product that really had to be reviewed as a good or bad product, nothing like buying some kind of electronic gadget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase and would buy another should it be necessary in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to back up my new laptop I bought. It works great for me and the price was right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backup drive was fairly easy to set up. You just need to choose the frequency of backups or choose to have files backed up in real time. Each time a file is changed, the backup of that file occurs almost immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    This is an excellent product as recommended!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really LOVE my external drive!! I no longer have to worry about losing my data and pictures!!! It has enough space to last me forever!!! Thank you for the recommendation Brian (from the McHenry, Illinois store). You were right, it is exactly what I needed! Thank you again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It saved all my stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product to save data to. When I saved the data to it, it was saved. Score!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and responsive drive. Have never had any issues with any WD drives thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need. Easy to install and use. Good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is my second one for new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not create back up disks with window's 8.1, passport worked perfect and very fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell Inspiron 15 computer seems to be good so far only had it a few days. Like the touchpad and key board very quiet..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid drive. Good value for the price. Light weight and makes very little noise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Easy to Use and Plenty of Space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, plenty of space for normal usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport Ultra 500GB External USB 3.0 Hard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to back up your files in case you have any problems with your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy an external HD for every computer I own. So far about ten (10). The reason is to have a plan B if the HD fails. I make a clone of each primary HD on an external drive with Acronis about every 3-4 months. In the event of failure I put in a new HD and transfer the data from the external. That way I don't have to waste hours and hours reinstalling the software. Back on this product. I recently bought a new ASUS laptop with a Solid State HD so as usual I bought an external HD. The big surprise is that it only took 30 minutes to do a clone when in the past it is usally an hour and a half. The USB 3 hookup is more than likely the reason. This is a great product. Too bad it isn't a solid state drive too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    given with pc repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an external hard drive but they wouldn't use it for the back up. Now I have two, but this product seems ok

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, just the size file needed. Very easy to setup and use. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    like the computer so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad as been great to do business with. Even after the sale they were very professional and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the MyPassport series of drives extensively for backing up my three laptops and my desktop computer. I have never had one fail in the three years I have been using them. They are well made and reliable. They give good value for the money.

    I would recommend this to a friend