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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 561 reviews

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96%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the My Passport Ultra 500GB External USB 3.0 Hard Drive's ease of use, ample storage capacity, and reliable performance. Many appreciate its compact size and consider it a good value for the price. Positive feedback also highlights the convenient USB connection and attractive design. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 561 reviews
  • Rated 5 out of 5 stars

    Wonderful. keeps my PC backed up with ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful not to have to remember to back up my PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good storage space for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the product to back up my devices, it creates a folder for each device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it says it's going to do. I would reccomend to others. I am not big into comp and I found it very easy to use and store my pix and music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This product worked perfecty for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ultra external USB hard drive was exactly what I was looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Like having a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is very quick and has more space than I could ever fill. It's currently acting as my laptop to transfer files from place to place until I can replace my broken laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Did what I needed it to do....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to back up my data before a Dell service reinstall - it wasn't big enough for that, but it's a pretty reliable backup drive for sharing data with friends. Not good for massive storage but it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good quality and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD Passport External Hard Drive is a very good quality product and is very easy to use. This is the 4th WD external hard drive that I have purchased, and they all have been great products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is my first one and I'm glad I got it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad said it's an important asset for my personal data.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bought for data backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought when purchased new laptop as I needed to back up data on this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to supplement an internal IDE drive on my laptop that was running out of capacity. Since IDE drives are a thing of the past, I opted for an external drive instead of paying 5X more for an internal IDE drive which was not worth the cost. This external drive is USB 2.0/3.0 compatible which works well with my older USB 2.0 laptop. After some research, I determined that this drive is actually a SATA drive under the cover. I quickly found out that the speed of the drive was much faster than the internal drive of my laptop and thus am getting better performance. I am running Windows 7 Premium and was thrilled that this drive brought new life to my older laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy even for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was confused about how to backup my pc. Personnel at best buy helped me select this product based on my need. And it was definitely the right choice. No problems.....easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    storing data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like this product..don't really have anything negative to say about it..it serves the purpose that I bought it for which was to backup pictures..music and documents that I want to keep.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good drive backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good backup drive. Took some time to get used to using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer WD over any other product out there. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great back-up drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and very portable Would recommend to anyone that needs a potable hard drive for backing up your computer hard drive

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 1 out of 5 stars

    Geeks no nothing about Apple products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my Mac Book Pro in to have it fixed. The phone system is terrible and I don't have the time to explain what it put me through. I spent a few hundred dollars to repair my machine. They could not fix it so I spent more money for you to send it out. I got a quote back for $1400. I did not have it fixed. I researched the issue and found out in 4 minutes that this repair was covered by Apple 100%. My machine works great thanks to the Genius Bar. If you guys are a certified Apple dealer, why wouldn't your Geeks know about the Apple quality issue? The hard drive was to back up my data. It worked fine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great external USB product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to use it for my nephew's Xbox. Easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    External hard drive with space to meet any need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast transfer speed. Great for backing up all your data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy external storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in and it works. Trouble free backups. Only work involved is registering it. Never had a problem with Western Digital products. Prefer WD over other competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this external hard drive for a month, but so far so good. It's fast to transfer pictures over to and hasn't given me problems yet at all. Hopefully it continues!

    I would recommend this to a friend