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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 561 reviews

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96%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the My Passport Ultra 500GB External USB 3.0 Hard Drive's ease of use, ample storage capacity, and reliable performance. Many appreciate its compact size and consider it a good value for the price. Positive feedback also highlights the convenient USB connection and attractive design. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 561 reviews
  • Rated 4 out of 5 stars

    A plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes awesome back quicker and easier it is an awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use the new "my passport ultra. Great service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helps with other back ups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use Good service Should done this earlier

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    fantastically saved my XPdata!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can something so small hold all the data from my XP computer? It does, and now have it on my laptop computer. Wonderful! May get another one for the laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the My Passport Ultra 500GB External USB 3.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well it saved my stuffed from the old drive. what.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for this person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was easy to use and all my files are in one place, just plug it in and answer a few question and let it do it/s own thing

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GALinTO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This slim external hard drive did the job. It does not have a huge amount of Giga Bytes, but it downloaded all what I needed; photos & documents. It was not hard!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    works great the moment it is plugged in.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had issues with Seagate hard drives in the past, but the WD seemed to worked flawlessly from the beginning.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    This system fits my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system fits my needs perfectly. Just the right size to carry anywhere. It has been dropped several times and still performs with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Small and compact. Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the process of buying a new computer and was exploring the different options for transferring the contents of one computer to the other. I researched many portable hard drive units and found the WD Passport. I bought the drive that has 500 GB of memory which was more than enough for the amount of files and photos that I had to store. Very easy set up and nice and compact. No problems so far, although the USB cord is a little short,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product did exactly what I needed it to do. I opened the package, plugged it into my computer and followed the easy to understand instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good little router for a good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was easy to hook up and works beautifully! I honestly don't know what bigger and pricier routers do, but this was all I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great portable HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for what I needed, a low cost external hard drive to store miscellaneous work files that I need on the go between computers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the increasing large family photos, we biught external hard drive from Best Buy. We are thrilled with it and very easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for plug-and-play needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom works from home and wanted to back up her files, so we bought this external hard drive. Installation was fairly easy - just plug-and-play - although I had to go out of my way to make sure it didn't install a bunch of programs I didn't want ("helper" apps). USB 3.0 is a great feature. I also use a Mac at home, and in a perfect world I'd use a Mac with Time Machine over this, but my mom's work program is PC-only so this will have to do. We opted to use Windows File Backup over the pre-installed software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product saves me. I have to transfer many files to other computers and this allows me to do that with ease without losing information

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Also easy to transfer from one computer to another. I use it to transfer files from work to home and back.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The perfect external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was needing a hard drive to back up my computer every so often and this one works perfectly. I've never had an issue!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use for non-tech savvy people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to save data off of a desktop computer that I was getting rid of and save onto my new laptop. The transfer was so easy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this to backup all of my pictures from my laptop and it was very easy to use, especially since I'm not an IT professional.

    No, I would not recommend this to a friend