Customer Ratings & Reviews
- Model:
- WDBPGC5000ARD-NESN
- |
- SKU:
- 9270365
Customer reviews
Rating 4.6 out of 5 stars with 561 reviews
(561 customer reviews)to a friend
Customers are saying
Customers express satisfaction with the My Passport Ultra 500GB External USB 3.0 Hard Drive's ease of use, ample storage capacity, and reliable performance. Many appreciate its compact size and consider it a good value for the price. Positive feedback also highlights the convenient USB connection and attractive design. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter. It was easy to use.
This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black
I would recommend this to a friend Rated 2 out of 5 stars
good device for backing up on the go.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure where the fault lies but I had a problem with my PC after I installed the WD software that came with the hard drive. I used Microsoft Outlook prior to installing the hard drive. I installed the WD software and backed up my PC. Everything went fine. The backup completed without a problem. Upon restarting my PC and initiating Microsoft Outlook again, Outlook wouldn't start. I tried a number of things including a restore to a previous date. Nothing worked to get Outlook started. I spent an hour on the phone with WD support and they finally blamed the problem on Microsoft. After an hour (plus) on the phone with the Microsoft support people they were able to get Outlook working again. I never did find what actually caused the problem but I am drawing my own conclusion. I am continuing to use the hardware but I refuse to use the included WD software to do a backup.
This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup and use. Connects to everything.
This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
very compact and fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device is very compact and quite fast when I tried to copy 56 gbytes
This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black
I would recommend this to a friend - Pros mentioned:Storage
Rated 4 out of 5 stars
Great Storage Device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This external storage device is very easy to use and holds a lot of data.
This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple to use. It took about 5 minutes to back up my laptop.
This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black
I would recommend this to a friend - Pros mentioned:Storage
Rated 4 out of 5 stars
Great portable hard drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for extra storage or as a backup of pc, documents and photos.
This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black
I would recommend this to a friend Rated 3 out of 5 stars
easy to use back up system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to retrieve the data that was rescued from my crashed computer for my new computer.
This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Installation instructions easy to follow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well reviewed on internet, Best Buy matched best internet price; connection cord is short, especially since HP and other computer makers put their USB III ports in funny places. Needs to include clear instruction on how to access files to check that back-up is actually working.
This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black
I would recommend this to a friend- Pros mentioned:Reliability
Rated 4 out of 5 stars
Good home storage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good home storage device, as it supports both Mac and PC.
This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
needed backup for computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.needed something to backup computer. easy to set up and use
This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black
I would recommend this to a friend - Pros mentioned:Storage
Rated 4 out of 5 stars
Good For storage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like to ability to use the device to store all my files
This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black
No, I would not recommend this to a friend - Pros mentioned:Reliability
Rated 4 out of 5 stars
As advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job as advertised, no issues after 30 days!
This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good external hard drive. Easy to use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent portable hard drive. Easy to use and install.
This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black
No, I would not recommend this to a friend - Pros mentioned:Storage
Rated 4 out of 5 stars
Very Portable - convenient to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to load / off-load files, photos & movies!
This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Perfect for my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up is automated. Plug it in and it does the rest.
This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black
I would recommend this to a friend - Pros mentioned:Storage
Rated 4 out of 5 stars
Good hard drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good hard drive to store all types of data & pic's.
This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black
I would recommend this to a friend - Pros mentioned:Storage
Rated 4 out of 5 stars
Worked for what it was needed for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This external hard drive held all my pics & songs.
This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Sleek portable HD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sleek and stylish , easy to use portable hard drive.
This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good HD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product,easy to use and easy to setup. HD 500GB
This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black
I would recommend this to a friend