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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 561 reviews

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96%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the My Passport Ultra 500GB External USB 3.0 Hard Drive's ease of use, ample storage capacity, and reliable performance. Many appreciate its compact size and consider it a good value for the price. Positive feedback also highlights the convenient USB connection and attractive design. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 561 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product and can be used with ease.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a bad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a difficult process in getting our computer working better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good for people who don't need much memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to have the Passport but still unsure whether i am using it correctly. I do not know if it deletes a file, when transferring additions which have been made on PC. But I am a senior citizen and i think younger generations would love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Verey Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third portal drive. I have one big drive for all of my data. One that is smaller than that to backup my PCs. This one is smaller I use it to copy my music, videos and pictures and I can take it with me to connect to any PC.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't work with Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good external hard drive, just didn't work on our Xbox 360.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent speeds, no power needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to connect to a Micca speck media reader. I had been using USB sticks to store media files. This is much faster than USB drives and even better, is powered directly by USB port, so no external power brick needed. Have had it about 6 weeks and am satisfied with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't use it on other computer ,,.................

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Fast Fast I loaded half the space in about 30 mins. Great 3.0 speed. It was doing about 80 mbs per second. which is good because i have a entry level computer. the hard drive it self can do about 110 mbs per second.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for basic back ups and to keep all my music and movies backed up. It also has a auto back up feature that is convenient. Over all very happy with this purchase have had no problems with it at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport drives are always quality products and perfect for work and home use. I buy them all the time!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I Hate the keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the whole I feel like I paid too much for this laptop. I had it for a short time, a little over a month and the pin on the connection cord got bent through normal everyday use and no one seemd to know what size it would take as it is not the standard size. It turns out it's compatable with a notebook cord. Nuts! Cost 70.00 to replace and now I feel like have to be extremely careful about it. Also unless you pound on the keyboard the letters often don't type, so if you hunt and peck like I do, I think I've typed a paragraph and look up to find a lot of the letters missing! Very annoying! I had to go back and fill in a lot of letters in this review!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    External Storage Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is acting crazy, so I needed external storage. The price and the memory of 500g was just what I needed. All my pictures, videos and etc are safe and secure....love this product...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about whether or not this size would be ideal for the amount of data I planned on using it for, but it is plenty. I've transferred nearly all of the data at ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not using this product for data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am returning this product (External drive), because I found a better, more effective way to move my items from my old computer to my new one. It will be better to move my items via cable, rather that one item at a time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great straight out of the box!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Western Digital TV media player. Needed a USB 2 cable for the media player as it did not support the USB 3 cable it came with. Other than this it did the job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Generic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by Best Buy staff member. Just using to backup photo, music, etc from PC at home. Not really using it as if I needed to backup work documents regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so easy to use and so handy, I wonder why it took me so long to break down and buy it and put it into use. Don't let another day go by - back your stuff up NOW!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel secure with this backup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad put all my information from my computer on this external hard drive. They explained what to do if my computer fails. I am happy with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision for back up on my old broken comp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer broke and so I took it to geek squad and they got all my info off and into this harddrive. I was so relieved that I didn't lose all my music!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    backed up my documents after a crash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external hard drive is a safe, secure place to store my documents, etc., for future retrieval. It gives me peace of mind which means a lot to me.

    I would recommend this to a friend