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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 561 reviews

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96%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the My Passport Ultra 500GB External USB 3.0 Hard Drive's ease of use, ample storage capacity, and reliable performance. Many appreciate its compact size and consider it a good value for the price. Positive feedback also highlights the convenient USB connection and attractive design. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 561 reviews
  • Rated 4 out of 5 stars

    What I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed it to back up my laptop. The Geek squad did everything, so I don't know how setting it up works. Now it's great because it's basically a huge thumb drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm back in school. This product is great. Fast download. As I kook around in class, I am not the only one with this product!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a hard drive to back up personal stuff from a work laptop. only wish the cord to the hard drive was a usb ( just another plug and wire to keep track of )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what is suppose to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a backup device for a Dell laptop with USB 3 port - works great & is fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is perfect for what I needed it for. If you are looking for a light weight external drive this one is perfect .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Utilitarian

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manufactured by a reputable supplier of accessory goods, it has functioned well without problems. No glamour, however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use. Fast transfers. Great price for size.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found it on sale for a great price given the storage capacity. Pretty fast transfer rates, and was instant set-up to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome - we are using it to store music

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After discussing with the Best Buy employees we decided this product was the best fit for our needs. Good decision!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great capacity...great price

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a great buy. It was easy to install and was a great value for the price and memory. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport 500GB External Hard Drive Saved Me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport 500GB External Hard Drive Saved ALL my work when my hard drive on my Toshiba laptop computer crashed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holds my information and has quick response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup specially for a beginner. Did everything I needed done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much needed backup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the device that was recomended when I brought my 2005 HP PC in to get repaired. Seems to work fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item For Back Up Data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item to use to make sure that your data is backed up and can be used on more than one computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Hard Drive Back Up for all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have a similar version of this product and I love it, thus I bought another one for a family member.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    no intructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It should come with written instructions for how to back up the information. I haven't been able to do it yet so I don't know how it works.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Problem-free backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install the software that comes with the drive, and use that to schedule and run backups. Restoration is straightforward using the same software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Western Digital is a trusted name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it appears to be working. I have had no indication that it isn't working. I have already suggested to friends to purchase this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for backup to service item and price could have been lower

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and compact hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little extra hard drive to go with my laptop. Has already came in handy. Love having it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good backup storage deie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If someone is looking for a easy to setup and use backup device this would be a good option.

    I would recommend this to a friend