Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

No content
  • Front. WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Red.

WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Red

Model:
WDBPGC5000ARD-NESN
SKU:
9270365
Highly rated by customers for:
Your price for this item is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 561 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
96%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the My Passport Ultra 500GB External USB 3.0 Hard Drive's ease of use, ample storage capacity, and reliable performance. Many appreciate its compact size and consider it a good value for the price. Positive feedback also highlights the convenient USB connection and attractive design. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 561 reviews

  • Compact and easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backup was easy to accomplish, but had some trouble with the restore.

    This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black

    I would recommend this to a friend

  • A snap to set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best little insurance plan for when your Hard Drive fails !!!

    This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black

    I would recommend this to a friend

  • Great external hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive. USB 3.0 so it's super fast transfer too

    This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black

    I would recommend this to a friend

  • useful;hard drive transfer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used for transfer of info from "dead" computer to take w/me.

    This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black

    I would recommend this to a friend

  • Easy to use. Small and portable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast and does not take up any room, and it is quiet.

    This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black

    I would recommend this to a friend

  • My Passport is always my go to for storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect dimensions, and I've never had a problem with WD.

    This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black

    No, I would not recommend this to a friend

  • Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as it should extra quick! Definitely reccomend

    This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black

    I would recommend this to a friend

  • Fit my need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passport was to easy install and very user friendly.

    This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black

    I would recommend this to a friend

  • I never used this product before.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it easy to use and it was a reasonable price.

    This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black

    I would recommend this to a friend

  • Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for backing up files for security backup

    This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black

    I would recommend this to a friend

  • great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great USB. Very useful. Nice price. And excelent memory.

    This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black

    I would recommend this to a friend

  • Good external hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints about this external hard drive.

    This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black

    I would recommend this to a friend

  • Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very safe and convenient. It saved everything I had on my computer since 2008.

    This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black

    I would recommend this to a friend

  • An essential

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for a simple backup solution.

    This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black

    I would recommend this to a friend

  • great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome I know its safe I dont have to save on my PC

    This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black

    I would recommend this to a friend

  • Great external hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great external hard drive for the money.

    This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black

    I would recommend this to a friend

  • not easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I backed up my hard drive once. How do I do it again? no instructions

    This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black

    No, I would not recommend this to a friend

  • OK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is acceptable. Nice to have. Not sure that I would recommend.

    This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black

    No, I would not recommend this to a friend

  • none

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have try this product dont know why i have been ask to comment on it

    This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black

    I would recommend this to a friend

  • It's ok if you know how to use it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed the instruction for backing up my hard drive. When finished, it said my hard drive was backed up. Only four GB had been used so I knew something was missing. I ended up having to 'drag and drop' a lot of data to get it backed up. Now, it's hard to find stuff I want.

    This review is from WD - My Passport Ultra 500GB External USB 3.0 Hard Drive - Black

    No, I would not recommend this to a friend
Page 27, Showing 521-540 of 561 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.