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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 561 reviews

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96%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the My Passport Ultra 500GB External USB 3.0 Hard Drive's ease of use, ample storage capacity, and reliable performance. Many appreciate its compact size and consider it a good value for the price. Positive feedback also highlights the convenient USB connection and attractive design. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 561 reviews
  • Rated 5 out of 5 stars

    Compact and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backup was easy to accomplish, but had some trouble with the restore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A snap to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best little insurance plan for when your Hard Drive fails !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive. USB 3.0 so it's super fast transfer too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    useful;hard drive transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used for transfer of info from "dead" computer to take w/me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use. Small and portable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast and does not take up any room, and it is quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport is always my go to for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect dimensions, and I've never had a problem with WD.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as it should extra quick! Definitely reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit my need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passport was to easy install and very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I never used this product before.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it easy to use and it was a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for backing up files for security backup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great USB. Very useful. Nice price. And excelent memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints about this external hard drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very safe and convenient. It saved everything I had on my computer since 2008.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for a simple backup solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome I know its safe I dont have to save on my PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great external hard drive for the money.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I backed up my hard drive once. How do I do it again? no instructions

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is acceptable. Nice to have. Not sure that I would recommend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have try this product dont know why i have been ask to comment on it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok if you know how to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed the instruction for backing up my hard drive. When finished, it said my hard drive was backed up. Only four GB had been used so I knew something was missing. I ended up having to 'drag and drop' a lot of data to get it backed up. Now, it's hard to find stuff I want.

    No, I would not recommend this to a friend