Customer Ratings & Reviews

Ordered Whirlpool refrigerator and cannot stand the loud noise of the motor when it is running. Would like to exchange for something quieter.

Wish I would have bought one with more memory. It will work for the short term. No complaints other than it really isn't big enough.

I have not been able to successfully accomplish a backup. waiting line has been too long for the geek squad. twj

We had to return it as it has no external power source and the Wii does not push enough power for it to work

Doesn't work like it supposed to per the directions/instructions.

rep told me just connect it to the pc, wasn't easy

I am not a big fan of Western Digital devices. I find them user unfriendly with alot over unnecessary programs that get in the way of what I want to do primarily, which is just save some files. It's that simple. It certainly isn't as easy as a thumb drive.

this is my second attempt of using a backup product from best buy and both times the products failed to even work...

I have zero complaints about this product. Very quick and easy to use. Try it; you'll like it :-).

Seamless integration, works quickly and just as expected.

Purchased with Surface for college student. Seems to be a good purchase so far.

The hard drive works great, as expected. No issues, good price.

After this purchase I will own 3 WD passports now. I have owned quite a few other externals in the past but I have had nothing but trouble after about 6 months of use. These WD's are easy to get up and running and are fast. I move a lot of video and audio around on my computers and these are my go-to drive to get it done. I do not have to wait near as long for them to copy or move as some of the others in the past.

This product way exceeded my expectations. I had no idea how to use the hard drive, but the product basically walked me through the steps once I plugged it in. It was fair easier than I expected. It even came with the necessary cable which was an unexpected bonus. My only regret is that I didn't order a larger hard drive. 500 GB does not hold as many photographs as you would think!

my old laptop was dying and I needed to backup my hard drive so I bought this 500 gb external drive. It backed up my 200 gb of data in about 30 min. Super fast! I really like it!

So far I have not had to go back to this back up disk for any computer issues for over 1 year that I've owned it.

This item runs smoothly and seamlessly. We have never had a problem.

This is my 3rd Western Digital external HD and as always, I am more than pleased. It does what I need it to by safely backing up all of my priceless photos, music and important documents. Quality product.

I'm a beginner but was able to figure out how to make it work.

got this for my brother and never complained about it once.