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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 561 reviews

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96%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the My Passport Ultra 500GB External USB 3.0 Hard Drive's ease of use, ample storage capacity, and reliable performance. Many appreciate its compact size and consider it a good value for the price. Positive feedback also highlights the convenient USB connection and attractive design. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 561 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Will hold my photoss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase to hold all of my pictures. I am tired of having some many photo albums.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1TB unit is better value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Associate handed me the wrong item - I had requested the 1TB model which was priced the same . Only discovered the error because the unit was defective. BestBuy was great about exchange and I got the 1TB instead . The defect I mentioned was the plug port was crooked in the casing - like it had shifted .Good new is that port is visible thru packaging so you can check before even opening the wrapping . The 1TB unit is fast and can't beat the price

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable back up device for Time Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these for clients all the time - no returns or problems with any of them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not great with technology but I liked how easy the hard drive was to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    It's been a great product so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space with nice helpful apps, especially for back ups No problems so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for Wii U

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external hard drive as a way to download some video games from the Wii U Eshop, since the Wii U itself lacks storage space. So far, everything seems to be working perfectly. I am using it with a y-cable bought on Amazon to make it work efficiently, as the hard drive might not be able to draw enough energy from the console using only a single usb port. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My husband fell victum to a credit card/telephone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if I'm a Best Buy member or not. I can't even remember my password tonight. . . . We needed a way (in a hurry) to save our info that was on our computer. We also had decided on the drive into your Lincoln, NE store that we were going to have both our desktop and our laptop checked over so they're both be ready for windows 10 which we've now reserved on both of them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Compact and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes backing up and transferring files so easy. Have had no issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB 3 interface is superfast, the drive is small enough to carry in a pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use these hard drives for our clients and never had problems very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    product is working properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an external hard drive to save all my docs and programs because my pc crashed. it's working well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external storage device is easy to use and was available for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good buy for the money. It small and holds a lot of information. Easily transfers information from computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gets the Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and I have enough space to safe all of my important items

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for everything important. I can save pictures and important docs. It's easy to take along anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Working as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassles. Just plug and play. Working as intended and no problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for use with laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size makes great for taking in your laptop case. Does not take much room.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect back-up device for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help from sales rep. Got the perfect storage device for my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It's small, compact and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it's small and compact and doesn't use much room on my desk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price and great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed when my laptop bit the dust! My Passport saved me from losing all my photos and files.

    I would recommend this to a friend