Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$139.99
Save $15
Comp. Value: $154.99

Customer reviews

Rating 4.5 out of 5 stars with 545 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the My Passport Ultra for Mac 4TB External Hard Drive because it is easy to use and offers a lot of storage. Many customers are also satisfied with its overall performance, speed, and compact size. The drive's compatibility with Apple products and USB connectivity are also appreciated, though a few customers have noted some concerns about the noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 545 reviews
  • Rated 4 out of 5 stars

    Drive is fine, included cable not so much

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a USB-powered external hard drive, which is a huge plus over buying an enclosure for external drives. Only problem is the USB-C cable that came with mine fits almost no other ports I've tried them on except the drive's. Not too big a deal to get another USB-C cable, especially one better suited to your desired length. Still, I could see people damaging their ports trying to shove this one in till it clicks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable external drive that works fantastic. I use it with the base model of the new MacBook Air.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD-My Passport Ultra is a prefect drive

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD-My Passport Ultra for Mac worked immediately as a back-up drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Photo Uploading

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has over 5k photos on her mobile. We are yet to use this product but very excited to finally be able to store so many memories

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great External Storage Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an extra 4T for my pictures and movies allows me to use the internal storage for documents. This is a great addition to my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I drive hard

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good hard drive I’ve been using it and it’s been doing its job. I still have a couple terabytes left!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    External storage

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Priced right! Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!!!! Great buy at Best Buy!!! Very pleased!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Mac back up drive

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter needed to back up her mac. She is happy with it and does what she needs it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Initial impression is good.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few weeks in and so far this seems reliable. Started right up and worked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup drive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy install, works well with Time Machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    COOL

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. It also has a great grip connecting to my mac. My mac detected the device right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive is working great. Integrates seamlessly with my MacBook Pro. Added security

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to my kids’ storage system for their school data. Very useful indeed!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great to have so much capacity!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got the 4TB drive. So much data space left after moving literally tens of thousands of photos/videos to it as storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with Time Machine on my IMac and so far it is working like a champ. The set up was simple, just plug and play!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Hard Drive Not as Expected

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooo sloooow. Do not care for the “vault” and have tried to uninstall that without success. Unit gets very warm and sounds like it is struggling. It also gives error messages that .png files can’t be backed up to the drive. Wouldn’t purchase this again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport - 3.0 Portable Hard Drive

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage for backup of my photos, documents and stories.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Large capacity in a small package.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small drive that hold lots of data. Worth the purchase as a backup for the internal drive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I'm not Alice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive works fine. BUT for some reason, Best Buy has started to address me as Alice. I am not named Alice.

    I would recommend this to a friend