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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4.5 out of 5 stars with 542 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ample storage capacity, ease of use, and compatibility of the My Passport Ultra for Mac 4TB External USB 3.0 Portable Hard Drive. Many appreciate its convenient size and the USB connection. Positive feedback also focuses on the drive's reliable performance and speed. The product is praised for seamlessly integrating with Apple products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 542 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy install, works well with Time Machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable external drive that works fantastic. I use it with the base model of the new MacBook Air.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Drive is fine, included cable not so much

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a USB-powered external hard drive, which is a huge plus over buying an enclosure for external drives. Only problem is the USB-C cable that came with mine fits almost no other ports I've tried them on except the drive's. Not too big a deal to get another USB-C cable, especially one better suited to your desired length. Still, I could see people damaging their ports trying to shove this one in till it clicks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Initial impression is good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few weeks in and so far this seems reliable. Started right up and worked.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I drive hard

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good hard drive I’ve been using it and it’s been doing its job. I still have a couple terabytes left!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Photo Uploading

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has over 5k photos on her mobile. We are yet to use this product but very excited to finally be able to store so many memories

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great External Storage Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an extra 4T for my pictures and movies allows me to use the internal storage for documents. This is a great addition to my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Mac back up drive

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter needed to back up her mac. She is happy with it and does what she needs it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport - 3.0 Portable Hard Drive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage for backup of my photos, documents and stories.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    COOL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. It also has a great grip connecting to my mac. My mac detected the device right away.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to my kids’ storage system for their school data. Very useful indeed!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great quality HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice hard drive has a lot of storage. Hasn’t failed me yet!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive is working great. Integrates seamlessly with my MacBook Pro. Added security

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    good for what is needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for what I needed for storage. Works and trusted.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Hard Drive Not as Expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooo sloooow. Do not care for the “vault” and have tried to uninstall that without success. Unit gets very warm and sounds like it is struggling. It also gives error messages that .png files can’t be backed up to the drive. Wouldn’t purchase this again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Large capacity in a small package.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small drive that hold lots of data. Worth the purchase as a backup for the internal drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great to have so much capacity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got the 4TB drive. So much data space left after moving literally tens of thousands of photos/videos to it as storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I'm not Alice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive works fine. BUT for some reason, Best Buy has started to address me as Alice. I am not named Alice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with Time Machine on my IMac and so far it is working like a champ. The set up was simple, just plug and play!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Devastated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't put anything irreplaceable on this drive. I really babied this drive - I never moved it while it was plugged in, I never dropped it or damaged it in any way... Then one day, it just stopped mounting to my computer. Now I face a $1500 data recovery bill at minimum if I want video of my dead friend back.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi Derek, We're sorry to hear that the drive did not meet your expectations. This is definitely not the experience we want to provide. We understand how frustrating this can be. We would like the chance to make it right. Please reach out to our support team by opening a ticket at (https://support-en.wd.com/app/askweb) so we can look into it and explore a possible replacement (if needed) or a solution for you. WDConnections