Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$139.99
Save $15
Comp. Value: $154.99

Customer reviews

Rating 4.5 out of 5 stars with 545 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the My Passport Ultra for Mac 4TB External Hard Drive because it is easy to use and offers a lot of storage. Many customers are also satisfied with its overall performance, speed, and compact size. The drive's compatibility with Apple products and USB connectivity are also appreciated, though a few customers have noted some concerns about the noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 545 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present I am told it works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It was easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play really awesome easy to use definitely a good buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good, fast transfer external hard drive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad! its really good external hard drive. Due to Type-C to Type-C transfer, its really fast to transfer data to this external hard drive. Happy with the product. Only drawback which i notice is the type-c cable which provided with this product is very tight for my mac book pro type c.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Quick, large, reliable HDD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a HD large enough to partition for Time Machine and an for overall disk clone. This works well. Has been reliable compared to Seagate drives. Fast for non-SSD and quiet. Would buy again if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space. Thankfully it comes with an adaptor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick to go from unpackaging, to moving data to it. The data transfer is really fast compared to a traditional hard drive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT HAPPY

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not easy to install! Had to ask 3 other folks to help me before I accomplished the job. Still not sure that it is operating properly.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi LarryW, we’re sorry to hear about the trouble you’re experiencing. To help us assist you better, could you please share more details by opening a support ticket at (https://support-en.wd.com/app/askweb) Our support team will review your case and get back to you as soon as possible. Thank you! WDConnections

  • Rated 5 out of 5 stars

    So far so good!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second drive by WD. My old one has lasted at least 4 years with no problems. I use this for a double backup instead of paying for cloud monthly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very efficient portable hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and looks to be perfect for my needs. I have always like WD products, and this was no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 TB portable HD.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and set up, fast shipping, quickly added to my iMac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly all hands down I love this hard drive was a little disappointed it didn’t have regular usb but usb c I guess is the new thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Efficient Backup Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage device for your Mac Time Machine and other storage needs. Sets up quickly and the transfer rate is very fast. Highly recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Devastated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't put anything irreplaceable on this drive. I really babied this drive - I never moved it while it was plugged in, I never dropped it or damaged it in any way... Then one day, it just stopped mounting to my computer. Now I face a $1500 data recovery bill at minimum if I want video of my dead friend back.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi Derek, We're sorry to hear that the drive did not meet your expectations. This is definitely not the experience we want to provide. We understand how frustrating this can be. We would like the chance to make it right. Please reach out to our support team by opening a ticket at (https://support-en.wd.com/app/askweb) so we can look into it and explore a possible replacement (if needed) or a solution for you. WDConnections

  • Rated 3 out of 5 stars

    Not up to previous WD Standards.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular drive started out awesome, then it started getting hot and making a funny noise during use, It lasted almost a year before taking a considerable amount of time to pull data from the drive. In fear it was going to fail permanently, I made haste at pulling all my data off and using a replacement drive. I have used WD products for many years and this is the second time I have had a potential crash problem, so I think it is possibly a fluke.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good item

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good item. It’s easy to use and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great only need some help on transferring pictures from my iPhone to this hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After a year

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very useful for MacBooks! I'm using it for transferring photos from my iPhone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to install

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive for the Xbox One S. Very easy to install and format. The format took all of 10 seconds to format a 4 TB drive. I remember the days when it took several hours to format a hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set-up and works well (MacBook Pro)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this almost daily for about a month now and so far, so good. It uses the newer USB 3.0 cable but comes with an adapter for older USB plugs, so it can be used with any computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD is the only way to go with hard drive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING!! Plug and play as they say. I am not super tech savvy but this was and is so easy to use!

    I would recommend this to a friend