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Customer Ratings & Reviews

$139.99
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Comp. Value: $154.99

Customer reviews

Rating 4.5 out of 5 stars with 545 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers love the My Passport Ultra for Mac 4TB External Hard Drive because it is easy to use and offers a lot of storage. Many customers are also satisfied with its overall performance, speed, and compact size. The drive's compatibility with Apple products and USB connectivity are also appreciated, though a few customers have noted some concerns about the noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 545 reviews
  • Rated 1 out of 5 stars

    Broke in less than 6 months. Not reliable.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this hard drive for less than 6 months and it has already stopped working and appears to be corrupted. I'm not able to access any of my files or backups. I wouldn't recommend this product to anyone. Not reliable at all.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi Jordan, We are sorry for the inconvenience caused to you. That's certainly not the experience we aim for. We understand how frustrating that can be. If your product is still under warranty, we’d like the chance to make it right. Please reach out to our support team by opening a ticket at (https://support-en.wd.com/app/askweb) so we can look into it and explore a possible replacement (if needed) or a solution for you. WDConnections

  • Rated 4 out of 5 stars

    works fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does the job fine, gets a little warm though when plugged in for a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the real deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heat back up storage for Mac users it comes up with Time machines and compatible for TYPE C port:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adapter needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to have an adapter for the new Mac, but still worth purchasing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SO FAR SO GOOD, STILL WORKING WITH IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STILL WORKING WITH IT TO LOAD OVER 20,000 PHOTOS FROM MY LAP TOP. IT IS SLOW WORK BUT BETTER THAN LOOSING THEM ALL.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooks up quick to my iPad and Mac. HD enclosure feels cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD Passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect and very easy to install. I would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They have your backup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was exactly what I needed backup my MacBook Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Regrettable Purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have usually had great experience with Western Digital drives. In this case I purchased a dud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product appears to be working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why do I keep getting: "Back-Up failed" even though product appears to be working?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great storage device! This device works well with my MacBook Air.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Mac product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to save daughters volleyball videos. Love it, but sometimes computer cannot read USB connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time Machine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a time machine back up for my MacBook. Works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use WD-My Passport Ultra for Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use external hard drive by WD. It’s compact and good looking!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Harddrive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use many hard drive brands due to failure. My WD drives last for ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4TB in a small portable unit. Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for archiving pictures and music "off-site". Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. It is backing up every 24 hours. Can set the amount of back up you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Price, Good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to back up a large drive for maintenance. Worked as expected, fast transfer rates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great to back up my iMac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great external drive at a reasonable price. I would recommend this item to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality at a very good price. Really happy with it

    I would recommend this to a friend