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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4.5 out of 5 stars with 544 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ample storage capacity, ease of use, and compatibility of the My Passport Ultra for Mac 4TB External USB 3.0 Portable Hard Drive. Many appreciate its convenient size and the USB connection. Positive feedback also focuses on the drive's reliable performance and speed. The product is praised for seamlessly integrating with Apple products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 544 reviews
  • Rated 5 out of 5 stars

    Big Storage, Low Price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD has great quality and reliability. The USB ports are sturdy on these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug and Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and painless install on my MacBook Pro. Thunderbolt to USB adapter is a bonus.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Finicky Cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive works, yes. However, the cord is SO finicky. If you even touch it a little while its plugged in, a message on my laptop pops up about it ejecting improperly. Its so frustrating. I already have uploaded a couple albums worth of photos, so I am unable to return it. Wondering how many others have had this problem? I saw one other reviewer mention this. If I perhaps have purchased a faulty cord, I would love for the company to send another. So irritating. Also note: I have about 5 other WD Passports, but not this specific version. I have always had success with them, up until this model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable hard drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for backing up and data storage. Good read and write speeds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Back Up for my iMac.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to serve as a Back Up source for my iMac. Computer. Does the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience and will travel again to this store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup disc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug it in and backups are presumably happening automatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hard drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as we can tell, this is a good quality hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy installation. Using for backing up photos. Works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid hard drive but has eject issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD always has problems with ejecting on Mac. Only issue basically ever with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It writes quick and is not that loud when plugged in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Set-up was a breeze and it works like a charm!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    External Hard Drive for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When looking for my pics and videos when I first used the external hard drive, I was confused as two their location. The only way I know how to access the files is to type in jpeg and .mov in the search bar. I wish these files would be more readily accessible, but I guess the hard drive is okay...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for backups. I purchased this device a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact design, easy interface, quality construction

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, just difficult

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UX is really poor on this item. It prompts downloading multiple apps/programs to use and is easy to mess up. The locking feature works well, once you figure it out, much like most of the rest of it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This passport for a beginner is great because it was already set up for my computer I just had to rename it because I had another external hard drive -very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and excellent item, easy connects to Mac or PC

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY DISAPPOINTED The slot for the connector moves around and continually disconnects and therefore makes it hard to work on photographs that are housed on the drive. Very annoying. And now they say I can't send it back. A complete waste of money. I have always had good luck with WD hard drives, but I bought this after two other drives (one old, and one only 5 months old) died. This is the last straw and will be the last WD product I buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked up until I was using Final Cut Pro and photoshop at the same time and the drive crashed.

    No, I would not recommend this to a friend