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Customer Ratings & Reviews

$139.99
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Comp. Value: $154.99

Customer reviews

Rating 4.5 out of 5 stars with 545 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers love the My Passport Ultra for Mac 4TB External Hard Drive because it is easy to use and offers a lot of storage. Many customers are also satisfied with its overall performance, speed, and compact size. The drive's compatibility with Apple products and USB connectivity are also appreciated, though a few customers have noted some concerns about the noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-545 of 545 reviews
  • Rated 1 out of 5 stars

    Western digital is churning out garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four drives. All WD. All dead within 2 years. If you have important data - don't trust WD with it. If that's not bad enough when the drives DO fail, the replacement process is horrendous. You have to mail them the drive. Any sort of data recovery efforts and cost are on you prior to that. There's fees. And they take forever to process replacements. This is why companies should not be allowed to buy up all their competitors and then monopolize what's available in store. Pretty much most of the hard drive aisle (non-SSD) at the Best Buy stores are a subsidiary of Western Digital. Now the drive is taking forever to mount and eventually it won't - so take that as an early warning sign - when you start having issues mounting the drive and you're no longer able to run disk utility on the drive without it locking up. Eventually the drive will just flash and stop mounting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If you care about your data, DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my experience, the data backup products of WD are junk. I have been dumb enough to buy four of them after each prior one fails after a few months of use. I kept thinking it was something I did or bad luck, but my fourth one just died. Save your money- protect your data- and buy something other than WD.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed then failed again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive failed in less than 2 months. It took more than a month to have replaced. The replacement failed after a few months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It stopped working in two months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t do anything with it. It worked fine about 2 months. But i couldn’t upload anything on it. I came to cope with the idea that i could lose everything on it if i re formatted the hard drive. But it doesn’t even let me do that. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work with Mojave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device out of the box does not work with Mojave on the Macbook Pro 2018. Unable to reformat to OS Extended. After 3 hours I have given up and will be returning to Best Buy.

    No, I would not recommend this to a friend