Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4.5 out of 5 stars with 544 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ample storage capacity, ease of use, and compatibility of the My Passport Ultra for Mac 4TB External USB 3.0 Portable Hard Drive. Many appreciate its convenient size and the USB connection. Positive feedback also focuses on the drive's reliable performance and speed. The product is praised for seamlessly integrating with Apple products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-544 of 544 reviews
  • Rated 1 out of 5 stars

    If you care about your data, DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my experience, the data backup products of WD are junk. I have been dumb enough to buy four of them after each prior one fails after a few months of use. I kept thinking it was something I did or bad luck, but my fourth one just died. Save your money- protect your data- and buy something other than WD.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed then failed again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive failed in less than 2 months. It took more than a month to have replaced. The replacement failed after a few months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It stopped working in two months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t do anything with it. It worked fine about 2 months. But i couldn’t upload anything on it. I came to cope with the idea that i could lose everything on it if i re formatted the hard drive. But it doesn’t even let me do that. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work with Mojave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device out of the box does not work with Mojave on the Macbook Pro 2018. Unable to reformat to OS Extended. After 3 hours I have given up and will be returning to Best Buy.

    No, I would not recommend this to a friend