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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1160 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 1TB external hard drive, frequently praising its ease of use, ample storage capacity, and performance. Many also appreciate its size and design, finding it portable and aesthetically pleasing. While some noted that the drive can get warm, the majority of feedback is overwhelmingly favorable. The price point also receives positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,160 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for Xbox 360 storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting to run out of space on my xbox 360 and this gives me the extra space I need to download free games every month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I had to do was plug the USB cable in and it prompted me to click till I was set up to do my backups!! Easy as pie. Solid state is the way to go! No moving parts to burn out!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive so I could back up my computer and factory reset it. Worked great. So easy a cave man can do it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    plug and go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a Seagate in the past. Since it failed, I needed a new one. No special instructions....just plug it in and go.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for college students.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect solution for my son at college. Now he can be sure that everything is saved from his computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to back up my entire hard drive prior to computer maintenance. Was simple and fast. Everything transferred.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Saves my data easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in conjunction with a Geek Squad service to recover data from an all in one computer that started smoking through the air vents. This unit is so easy to use and small enough to carry anywhere. The Geek Squad saved all my data as well. I will be doing regular backups using my Passport Ultra.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    I love this thing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure what kind of external storage device to get for my computer but I came across this one and thought I'd give it a try. It was truly plug-and-play. There was nothing to learn I just plugged it in and save all my files on to the external hard drive as a backup. It was very fast and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. True test will come in time if it continues to be realizable with precious family photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fisrt timer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device at good price have had for less than 3 months, use to backup personal computer. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recomended by Best By sales person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as represented by sales personal, easy to install! I am considering acquiring the same for my personal PC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play...easy to do. Just followed the instructions now all of my music and other files are backed up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a bigger hard drive, so I went this way. It works great and will back up at a time you set if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure, sleek, large capacity external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport is a great way to secure my files including photos, music and other important documents for both home and business. It syncs to dropbox for added reassurance. I no longer store files on my computer which makes my files more secure from any internet-based malicious activity. I can connect to my files easily through My Passport and disconnect when done. I highly recommend a case for this product, Insignia brand was perfect and less expensive than WD.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great USB Ext. HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had great experience with WD drives. This one is no exception.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive, goes back and forth with me to work everyday. Set up a portable lab on it, fast and no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it look very cool and high performance and i know it is little expensive than other model but it is deserve

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy it was to connect to my computer. It also made the backup features easy to follow and initiate.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not beat the size of this back up device. Sits right on top of desk and easily does routine backups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software that comes with this is really awesome. Easy set up for it to run an automatic back up of your pc.

    I would recommend this to a friend
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