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Customer Ratings & Reviews

Your price for this item is $44.99
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The comparable value price is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 1160 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 1TB external hard drive, frequently praising its ease of use, ample storage capacity, and performance. Many also appreciate its size and design, finding it portable and aesthetically pleasing. While some noted that the drive can get warm, the majority of feedback is overwhelmingly favorable. The price point also receives positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,160 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Small size high capacity back up easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back up was easy to use . Just plug it in it did the rest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great external drive for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up. Good price and worked as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously had an external hard drive that required a power source, which was pretty annoying to deal with. A friend told me about the My Passport external hard drives, and that was all I needed to switch!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a couple of WD external storage devices. They are always great and never had an issues. This particular model is very elegant in design and definitely faster version compared to my old ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good looking POrtable harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good looking POrtable harddrive for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable back-up that has easy to use software.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    No tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, takes up less space and no tower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far there is no problem with it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to transfer files from a 16 GB transparent, plastic flash drive since for some reason, it would not stay connected to the port it was in. I will avoid plastic components and accessories when possible.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Does what it is supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well enough, nothing special, so its good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to use...no complaints at all!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sleek, quiet drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new back up drive for my laptop. This one was on sale and fit the bill. I liked that it had a metal case to give it a little more stability. It has been serving me well for about a month now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what I needed to be able to carry my music files wherever I go and it is very sleek and stylish!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best hard-drive backup ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK, so I basically hate these things - they intimidate me and I usually wind up donating them. Not this one! Easy as pie and does the job Lickety-split. Never read a review; instead, relied on a Geek Squad member to suggest a "really easy one" .. Thank you and I plan to buy one for my husband. I know I can add his stuff to My Passport but to each his own. I only wish the Geek Squad backup folder which is on this Passport was able to be opened by me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Fast and User Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and set up. Small enough to take with you with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Portable Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds an enormous amount of pictures. Easy to use and small enough to take anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Just what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy operation, just what I needed! Also have inadvertently dropped it a few times...no damage!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy to use and tons of storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Western Digital external backup drive I've purchased from Best Buy. The first was a 500 gig drive that is now full with music and family photos. For the price this drive was a no brainer for the amount of storage that I have now to save the never ending family photos and memories my wife and kids are snapping everyday with their phones, cameras and ipads. Great product and easy to connect and save the files too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Awesome external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these portable external drives. Holds lots of storage and transfer the data super fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Item fit the bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to back up the Dell computer I had before the battery died after 5 years. I have not downloaded the info on to my new Dell laptop but I am confident that will not be a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fantastic Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Western Digital drive is fantastic. Extreamly fast and reliable ensures my data is secure

    I would recommend this to a friend