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Customer reviews

Rating 4.7 out of 5 stars with 1160 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 1TB external hard drive, frequently praising its ease of use, ample storage capacity, and performance. Many also appreciate its size and design, finding it portable and aesthetically pleasing. While some noted that the drive can get warm, the majority of feedback is overwhelmingly favorable. The price point also receives positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,160 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new computer and did not want to enter or try to remember all my passwords so I purchased this and it transferred everything over effortlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    SMALL BUT POWERFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT EXTERNAL HARD DRIVE SMALL COMPACT BUT POWERFUL AND FAST UPLOAD.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Painless Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive was my first one purchased. Not sure how to really set up properly but it did all the work for me. Other than me having to update my computer software for this device, it was a pretty painless set up process. I would recommend this extenal hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great External HD!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks great. The build is solid and the transfer speed was great. Wish it came with a case because the shell can easily get scratched.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be good little confusing on how it operat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves good has auto file save not sure how it all works really. Should be simpler

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Small in size, big on memory external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the WD - My Passport Ultra Metal Edition 1TB External USB 3.0 Portable Hard Drive is perfect for our needs. I've already recommended it to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had absolutely no issues with this hard drive. I have it connected to my son's Xbox One for additional space and it works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very Reliable Hard Drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have picked up a lot of WD Passports for work, because they have always been reliable for backing up video projects.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    EASY TO USE BACKUP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can hold more data than I'll ever have. Great to safely back up your files. I use it to transport files between computers at other locations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best feature is its ability to back up newly save documents almost instantly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has apps but I have used them because I just need to back up my files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive feels solid built and seems to operate as specified, Loads quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    More than most need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable storage is more than most people require. So it's perfect you'll always have plenty of room to back up everything on your computer

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best external drive for data saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product to invest in rather than an usb. It holds more data. Compact in size. Security protection. Price just right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked right out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged the provided cable into the external hard drive and computer. Very simple. Worked immediately Setting up schedule for backup also easy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Bought as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband as a gift. He uses it for expanded storage on his xbox one and really likes it. Great price on a quality item!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EXTREMELY HANDY!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...like the fact that its simply a hard drive-plug it in and go. No bloatware or fancy gimmicks that sometimes annoy you. just plug and go...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    awesome harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome harddrive. You'll pay a $10 premium over the non ultra version, but its build quality and speed make it worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Compact and Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is one of the best I have ever used. I like the small, compact size. The hard, solid, travel case is well worth the money, too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    We like this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This My Passport Ultra Metal Edition 1tb External Usb 3.0 Portable Hard Drive is easy to use. I would recommend this item to anyone.

    I would recommend this to a friend