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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1160 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 1TB external hard drive, frequently praising its ease of use, ample storage capacity, and performance. Many also appreciate its size and design, finding it portable and aesthetically pleasing. While some noted that the drive can get warm, the majority of feedback is overwhelmingly favorable. The price point also receives positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,160 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect Memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking to use this device for extra storage in regards to drone 4k footage! Perfect for storage!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice Hardrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's does what it is supposed to do. No problems at all, and very durable. If you need one, get this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Needed space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more space for pictures and drawings for my business. Easy to use a different works great!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    No problems, work efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 1TB unit to transfer files and data between home and work, and between computers.. It has been a good tool! I can also store files that I use multiple places on multiple computers. It comes with software to back up your complete hard drive, however I have not used this feature yet. The price is pretty much the same as short time ago. There is a 3TB version for not much more, and, if you're using several computers with large HDDs, then this could make a lot of sense. Bottom line: I like it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    performs exactly as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched the brand, read the reviews, and it does exactly what I expected. Easy to install too.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Plug and done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact any little "set-up" required. Product gives many options to chose from regarding storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems yet. Simple to install and set up. 2 seagates crashed so hopefully this will hold up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great little Pocket HD that is sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plug and use HD is great for an out in the open environment where banging it around wont hurt it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Solid Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit as a backup for my personal PC. As such it has been dead reliable, no issues to date. The price was great, and I have no complaints on performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product well priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product that is easy to install and use. This drive is perfect for use to back up files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save and store important info, docs, photos etc. before you have to send out for HD recovery!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great value, compact size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value item for a student or business person who needs compact and secure transportable data

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    lots of storage for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed an external hard drive to back up multiple PC's. This one takes care of all of them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described. Just plug it in and go. Used WD products before and they have been reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Worked as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this to store large files. It worked easily and all my files were easily transferred to the disk.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is better than other devices. Thanks for Best Buy keep this device in this store.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my hard drive, I am using this to replace a thumb drive which burned up . So far ... So good

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    500gb shuttled from one computer to another

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty fast. I think it was maybe a 40 minute ordeal. And now I have a backup of my data.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I hadn't purchased this item yet before. Great buy. Lots of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great. Fast, flexible, secure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The test run before I actually use it for both back-up and data transfer was smooth and flawless

    I would recommend this to a friend