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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1160 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 1TB external hard drive, frequently praising its ease of use, ample storage capacity, and performance. Many also appreciate its size and design, finding it portable and aesthetically pleasing. While some noted that the drive can get warm, the majority of feedback is overwhelmingly favorable. The price point also receives positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,160 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with the hardrive. It is used as a backup for all my files.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great hard drive sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive very sturdy can throw it at my kid and it won't even scratch it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works great. Like the metal finish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size is excellent for travel. The metal finish gives it a quality feel and look.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Exactly what I needed, great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a back up hard drive for additional storage. This is a great option!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked out the product and heard great things about it, definitely great for storage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Compact

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great external drive as it is small and portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    performance as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed backup drive for windows pc to store photos set up and operation was easy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good by now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until now it's been working good, this is my second one and has been working perfect

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and Secure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been working great and it downloads all the items pretty fast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Favorite Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable Drive is great, Usb 3.0, very durable, by far my favorite drive thus far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works beautifully with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and compatible with my software back up of files exceeds my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive works flawlessly so far. It's compact and has adequate tranfer speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for back up files.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my pc and a great back up support for my old and future files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for Extra Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for storing movies, pictures and anything else. The blinking light I the hard drive is bright and kind of annoying, but I put a piece of tape on it

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed more storage space for his laptop and this was an excellent value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted a easy to use back up device, this has worked great for her

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good would recommend product to those in need of saving back up for computer

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3.0 is fast and more than enough hard drive space. Now I back up everything!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a durable little portable HDD that has fast speeds. My only complaint was that I had difficulties setting it up as the back up drive for my laptop. I had difficulties using Windows utility AND I had difficulties using Western Digital's proprietary software (it's a relatively new laptop). I can't say it wasn't user error, but I'm normally able to figure things out and I was unable to. I only mention this in the event you are using it as a backup, I'd make sure you know that it works. As a standalone portable HDD however, you can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would highly recommend to anybody for reliable backup needs

    I would recommend this to a friend