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Customer reviews

Rating 4.7 out of 5 stars with 1160 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 1TB external hard drive, frequently praising its ease of use, ample storage capacity, and performance. Many also appreciate its size and design, finding it portable and aesthetically pleasing. While some noted that the drive can get warm, the majority of feedback is overwhelmingly favorable. The price point also receives positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,160 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD backup devise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best backup storage devise to use for your cell phone or cmputers.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great drive perfect size for my needs and a great look to top it off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable backup Hd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive for the price. I have one for each pc i have.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked great for my husband. He loves how slim it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a hard drive that can be used with a mac or pc (you just have to format it for one specific os) and is a typical hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice little package for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect to back up my music collection. Easy set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works, nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second external hard drive from Western Digital. My first one was a passport slim, I was amazed at the quality of the product. It was like a work of art, all metal body with meticulous attention paid to every detail. A truly sturdy shell that looked and performed very good. I was thoroughly impressed. For my first attempt at obtaining a second external hard drive I ordered a colored plastic one and when I received it I was really let down. It looked cheap, the body was larger, more flexible, and all of the attention to detail was gone. It looked like the playschool model. I sold it to a classmate and thought that I would try the metal edition hoping that the body would be a little sturdier. It is not. Also, the socket in the actual hard drive where the cord plugs in is noticeably cheaper feeling as it does not engage very well, not as firm with larger tolerances than the slim. So, to recap ... The newer "Ultra" version is larger, the body is more flexible, the cord socket is of lower quality, and it just seems cheaper in its construction than the old Slim version. I kept it because I needed it for a class and my time ran out for finding a drive, it does what it needs to do and has not given me any trouble yet with use about three to four times a week for about five weeks moving large raw photo and Photoshop composite files so as far as longevity is concerned I cannot offer my opinion. Maybe high quality drives at an affordable price do not exist any more. It just seems like its getting harder and harder to find quality products at a fair price these days.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked good had to call my passport for help but got free upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use and does its job. Couldn't ask for much more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use, plug and play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive for backups and found it extremely easy to use. I plugged it in, followed screen prompts and used it immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Hard drive! Has great speed and the metal case is sturdy!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always handy and is a great way to add additional storage.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and Secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Fast for a portable drive. Great built in security for files.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product on super price. Great speed with awesome look

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great THIN small size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful storage back up device small in size and light weight

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek and Easy to Travel With

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that is was Plug/Play I was able to instantly save file

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use and set, would recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price and the amount of space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this product. Easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great at price point!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted at that price point. Highly recommended

    I would recommend this to a friend