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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1160 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 1TB external hard drive, frequently praising its ease of use, ample storage capacity, and performance. Many also appreciate its size and design, finding it portable and aesthetically pleasing. While some noted that the drive can get warm, the majority of feedback is overwhelmingly favorable. The price point also receives positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,160 reviews
  • Rated 5 out of 5 stars

    Lightweight and compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching many different ones based on power, size, and money I'm completely satisfied. Lots of value for the price.... .no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple set up, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to back up your data. You can set it up to automatically back up at a set point in time, or choose to back up manually if you wish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product to store tons of pictures that I had on my phone and laptop. I was pleasantly satisfied with the results and how easy it was to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device when you have a lot but little

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super backup system for old system. while a bit slow on slower transfer speed still gets job done. Would definately buy for laptop computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually use a different brand, but thought I would give WD a try. Works great and no complaints....and I like the exterior design as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still backed by a 3 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality portable hard drive. Still backed by a three year warranty unlike the majority of drives that only offer a 1 year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hard drive at great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My portable hard drive has every thing I need and Best Buy has a good selection to pick from,no need to run all overlooking for item I want.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too Delicate and Fussy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After formatting and then transferring data this Passport External Hard Drive started making grinding noises and I had to exchange it. The new one is ok, but it does not have a sturdy feel to it. I will go for a Seagate when I get another.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You load the software and it backs up your PC automatically on whatever schedule you select. You'll never forget to back up again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This was a replacement for another WD drive that didn't last a year. Thankfully it was backed up as I would have lost a lot of work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great way to store and back up my data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been wanting an external hard drive and when I had problems with my computer, my portable passport hard drive came highly recommended. I feel very comfortable knowing that my pictures and other important data is safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage no external power needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use plug and play and save data, pictures etc. 1tb is somewhat small these days but plenty of space for all my stuff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Like it Should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it says it should do with the exception of not really allowing you to back up you data on dropbox. Their system for this is out of date and no longer allows you to have an online backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Western Digital is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do professional litigation for various government entities and needed an outboard hard drive to back up my files. No regrets here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works flawlessly for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son's PS4 as an external storage device. Plugged in, formatted, and that's all. Working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD passports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    neede some external drives. WD makes great solid hard drives...this is a no brainer....picked em up. They have worked out well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it in a nice deal, Item as expected,seems to work Ok. Will add later how long it stays this way. I also bought geek squad protection which was not expensive to cover for unexpected circumstances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought this 2 months back .No problems so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After explpring ao many optilns for back up drives i bought ulyra metal edition . I like tne metal look and works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital has always offered dependable hard drives. Well worth the money. Works right out of the box. Plug in and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a good price during July 4th weekend & it works as needed. The steel case makes it sturdy - good quality

    I would recommend this to a friend