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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1160 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 1TB external hard drive, frequently praising its ease of use, ample storage capacity, and performance. Many also appreciate its size and design, finding it portable and aesthetically pleasing. While some noted that the drive can get warm, the majority of feedback is overwhelmingly favorable. The price point also receives positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,160 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this product to replace one I had that failed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no problems with this product at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have liked a 90 degree USB connection and an optional Velcro attachment. Other than that it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's a great product. Life saver! Liked it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work fine and looks really cool a keeper

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is very easy to use. It is small enough that you can carry it where ever you go. Love the "drag and drop".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed and the price was unbeatable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds. Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work almost better than the head phones I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 units. The metal case type is much better. BestBuy help in order processing was very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don't like the Metal chassis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive does what its supposed to but I don't like the Metal chassis. The texture gives me the willies.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not too shabby...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, easy to stow, not the greatest of load speeds but not too shabby for price paid for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use for a non-techie.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did the job I needed done and I was able to recover my data from older unit that was crashing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive and had to return it because found out that I got it for a present.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There weren't any instructions included but when you plug it in, the prompts are easy to follow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Start Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will a little reading I was able to accomplish a backup. That was my intended objective.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little hard figuring out how to use for mac. But other than that was just what I needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serviceable portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stores data. As it should. USB 3 is a plus. Not up to the speed of SSD's, but workable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    works but scratches easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the hd is great and is fast. the case does scratch easily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, only thing was upon set-up I had to reformat it because I have a mac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid storage device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a drive to store and backup files for personal use and this unit met my needs.

    I would recommend this to a friend