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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1160 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 1TB external hard drive, frequently praising its ease of use, ample storage capacity, and performance. Many also appreciate its size and design, finding it portable and aesthetically pleasing. While some noted that the drive can get warm, the majority of feedback is overwhelmingly favorable. The price point also receives positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,160 reviews
  • Rated 4 out of 5 stars

    Great product, super fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hard drive, fast data transfer. A product designed to last forever :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for work data transfer while on a business trip. Worked excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this external drive to be one of the best ways to back up pictures, etc..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got stuck with it thanks to Geek Squad. Just holds some files for me is all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backs up files quickly. Has an auto backup feature that can be set up to run at any time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug in and it works. That simple. Just tell it what to save and you are done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use works grrrrreat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit required small time to set up and schedule thanks best buy great sale price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does what it's supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this based on previous experience with my last WD Passport. While it's easy to set up and fast at transferring data, I found that the automatic back up wasn't necessarily for me. After completely wiping my laptop and re installing Windows, I'm trying to get all my previous files restored to where they once were....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great other than little slow on copying large files between drives

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    SLim external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF you're looking for a small hard drive that has big memory this is for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One Terrabyte

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the password security on the drive, as it protects viewing my data.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as defined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected easily and communicates quick and stores all the data I back up

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for what I was trying to do. May be good, but not for my needs

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It is very useful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can have all my files without thinking that I will loss my files...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for a year and it went out on me!! Always have a backup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine and has sufficient memory for selected backup storage.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old unit has readable files, Passport has files but not easy to open

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great external hard drive..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated, very stylish like the case.should be great..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. No problems. Gave as a gift for a college student.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good product so far no problems I would recommend to a friend

    I would recommend this to a friend