Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $44.99
Clearance
The comparable value price is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 1160 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

97%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 1TB external hard drive, frequently praising its ease of use, ample storage capacity, and performance. Many also appreciate its size and design, finding it portable and aesthetically pleasing. While some noted that the drive can get warm, the majority of feedback is overwhelmingly favorable. The price point also receives positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,160 reviews
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it will. Best Buy always has the best price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well. connected it to pc and copy data with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Transportable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it does what it is designed for will be a nice addition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Nice form factor. Fast. Efficient. Good to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Portable HDisk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, good recommended can use both to PC and Apple

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great compact size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for use with any lap or desktop bac-it up folks..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent storage for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be nice if it was a little bit more plug and play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and light

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit my bills and it is very pretty handy to bring around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Four stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded pictures, looks good. Easy to use. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made steel case protects from damage which is important.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and looks good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device no complaints. It looks good and worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Web page needs to be corrected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it. I bought it to back up the data from an old Windows XP machine. Web site stated it was XP compatible, but it is not . I called WD to see if there were drivers or some other software available to use it to back up my XP machine, but there is not.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Compatibility

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure that this WD Passport works well with Windows, however I was trying to use it on a Mac Book Pro, and I had a great deal of difficulty getting it to do so. Apparently, all one needs to do is download the right driver, and it should work, but not for me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this as a gift item for a lap top for Christmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great harddisk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upload and download speed. Will recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice look

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, not cheaply built. I wish it wasn't as expensive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had some dificulty with it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One day i pluged it into my computer, than 2 days later it was unaccessable. However Shaata Computer Repair recovered all my data that was on it and now able to still use it. Just be careful how you plug it in

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's kind of hard to transport data via computer to computer because there are no directions. The install was rather hard to figure out. Not recommended for the not so tech savvy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK, after you get it to work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to get it to work. When I tried to use it, I could not get it to open. After switching USB ports I finally got it to work. Once that was over it worked .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simple, easy to use, but,

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has some issues with not wanting to back up a particular file, every time. Do a search and see what I'm talking about. I will be returning before my 30 days are up.

    No, I would not recommend this to a friend