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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1160 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 1TB external hard drive, frequently praising its ease of use, ample storage capacity, and performance. Many also appreciate its size and design, finding it portable and aesthetically pleasing. While some noted that the drive can get warm, the majority of feedback is overwhelmingly favorable. The price point also receives positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,160 reviews
  • Rated 1 out of 5 stars

    Stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 month it completely stopped working. Save your time and money and buy a Seagate.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    problem with Mac

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to use on my mac. the computer saw the device but would not wright on it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Happy with purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use/access and small to store in work bag with laptop. Overall happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    nice looking on my desk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to take on the go easy plug in upload is very fast can not go wrong on how to use it looks very nice on my desk fits nice in glove box of my car loaded all my photo and all my music easy to find what i want all in one device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external drive!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best external drives I have purchased to date! Not only does it provide encryption of the data, but the drive is compatible with both Windows and OSX! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beautiful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, sleek, stylish (aluminum metal) model design case to accompany my IMac desktop, plus top of the line performance I expected from Western Digital, to hold all of the extra data that my IMac can't hold anymore. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Western Digital is still on top!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have trusted Western Digital for years and this drive is no exception. I've used it to store pictures and always just works. The finish is nice and the drive housing is well built. The metal scratches a little easy, but I would rather have that then cheap plastic. WD's software is also not bad, It has good encryption, and the drive is very responsive both before and after the password is entered to activate the drive. I highly recommend this drive and I've have purchased many without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great quality built drive.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed some more space for pictures and this does the trick. No need to worry about space now and it is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Awesome Portable Hard Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful device to use with my MAC. It was very simple to begin using and it is very durable on the outside.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Holds all data.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Holds all data. Very easy to use, just plug into usb.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Ultra Metal Edition 1TB External USB 3.0 Portable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my ASUS computer, the tech recommended purchasing the WD My Passport Ultra Metal Edition 1TB external USB 3.0 portable hard drive to back up files on my computer/data. Good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable hard drive at a good price. Always a good idea to back up your files.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent for save the files with big weight data and best performance

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helps me save data without hogging up space on my computer!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    WD hard drive is good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this WD hard drive because I have had previous WD hard drives and they have performed well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Nice storage device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice looking storage device that works well for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great external hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Software included to manage PC blacktop is top notch. Also very fast data transfer rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great! Transferred files from old computer to new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boss overseas and he loves it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead Drive After 6 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive died after only doing weekly backups. First Aid was unable to repairthe drive. I would recommend looking at other drives. This is the second ED to go bad on me.

    No, I would not recommend this to a friend