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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 625 reviews

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98%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and compact size, frequently praising its design and fast USB 3.0 transfer speeds. Many also find it to be a good value for the price. However, some customers have noted that the device is somewhat heavy and that the included software has issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 625 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great ... looks good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and looks great next to my Mac Mini. Worth the extra money over the black case IMHO.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I use this for my PS4’s external storage...

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my PS4’s external storage & it’s still a-kickin’ now!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Simple-Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HD is smooth. Looks nice, feels good carrying it and performs flawlessly. What else do you want?

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Rugged and Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have other external hard drives and this one is the smallest and most rugged for its physical size and storage capabilities. The only thing that I could hope for is downward compatibility to USB 1.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this product! Sleek user friendly design makes it easier to carry on my case.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple wireless connectivity, long battery life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy plug and play, no formatting. Wireless device with long battery life. Works flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Multiple computers backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 TB hard drive room enough for multiple computers backups. Fantastic external hard drive!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great EHD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive. Solidly built and works very quickly. Easy to install for mac or pc

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    More Space Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for at 500GB, but with the price of the 2TB, it only made sense to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent external HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, as WD usually does. Good price too. I like the colors but silver is my favourite.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Needed more storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless. My second passport, nice size to travel with my music and movies (over 300gb)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price Value, 5 out of 5 stars Excellent Backup Solution for All Your Files

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the best storage capacity, super efficient, light weight & has a durable finish!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and Compat very fast excellent as an external hard drive for my xbox one and MacBook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks good - only wish they made one that would work with both Mac and PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. It is just awesome and have been enjoying it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Game storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for downloading more games on the x-box 360. Definitely a must for the gamers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD Portable Dive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. A necessary part of my system! This drive works best with a powered USB.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great value-sleek look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup - great value. Small sleek design. Cloud back is simple drag n drop

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely easy to set up and. use - fits in the palm of your hand! great device!

    I would recommend this to a friend