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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 625 reviews

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98%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and compact size, frequently praising its design and fast USB 3.0 transfer speeds. Many also find it to be a good value for the price. However, some customers have noted that the device is somewhat heavy and that the included software has issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 625 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this portable hard drive perfect amount of storage

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for storing all your important files and photos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super easy to install great product thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. fast with 3.0 USB connection. Nice Price

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Sleek small portable HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stylish little hard drive to store my photos

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product it holds a lot of space..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very solid drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I have used this to put movies on & watch off directly from my Samsung TV. No interface or box, just the usb on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Really Great External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast abd hold 2TB what more can you ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding piece with a ton of usable storage.....

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this a device can use more tips for office and home

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WD for the win.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Passport drive purchase and it's been flawless for the most part. I'm a photographer so it's vital that I have reliable drives to transfer and store images until I can back them up. I'd recommend not dropping it, obviously, but buying a traveling case for it so it doesn't get knocked around.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Perfect for extra storage and safety back up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an inexpensive way to back-up my computer and create extra storage. It works perfectly and is reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to format to Mac. Was also a good price. I was actually hoping to get a 3tb however the store was out of stock at the time.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software in Windows 10 requires an upgrade and then it lost settings for old backups. Not good. Used alternative for backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top quality hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western digital hard drives are always top quality. Never had an issue with these drives. Use it to back up pictures. After purchasing the product Best Buy lowered their price and it was easy to match a lower price within the 15 day window of purchase. Will purchase more in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Plenty of memory and vey quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I iwas excited about installing this and making a backup of my other extetnal hard drive. Was very simple and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't want anyone storing my pics, videos or documents for me. I can store everything I would consider a loss if it up and disappeared. Everything is easily moved from laptop to portable storage and it's all in my control. Easy plug in and get to storing! Extremely handsome and durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a different hard drive because it was a bit cheaper but had to take it back as it would not work. This is my 2nd WD hard drive and have had no issues with it so I will continue to pay the little extra to have a reliable place to store my pictures and music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great For Backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this device to backup important data that resides on my PC. It is easy to use and performance is quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works exactly as I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little product at a fair price. I have bought meant of these over the years and this one is best.

    I would recommend this to a friend