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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 625 reviews

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98%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and compact size, frequently praising its design and fast USB 3.0 transfer speeds. Many also find it to be a good value for the price. However, some customers have noted that the device is somewhat heavy and that the included software has issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 625 reviews
  • Rated 5 out of 5 stars

    Very Good Price and with 3 Yr Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traditional hard drive warranties have been shrinking over the past decade. Good ones used to offer 5 yr warranties, now it seems 3 yrs is the longest with the majority only 1 yr. This drive offers 3 yr warranty and for 2TB size the cost is reasonably low.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great drive for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is a perfect bang for your buck. I purchase these all of the time for photo and video storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sleek and Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits all of my needs including portability. This thing looks sleek with the aluminum housing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Twice the storage of my new PC 2TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use steam and I have two computers I didn't want to wait for all my games to re-download over the Internet so I put them on the passport and transferred them over. Download speeds are fair but most of my games are at least 15 GB so it took around 15-30 mins

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good External HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an external HDD so there's nothing too flashy about it. I use it to back up critical documents. Transfer rates seem pretty good. Not as fast as a SSD, but I don't need that for backup storage purposes. It works and that's all I really care about.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful...but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not work with my new Netgear Nighthawk ac 1900 router. I tried setting it up via the "readyCloud" but it was never detected online. Geeksquad spent an hour going through my network, verified it was running correctly and visible locally, just would not show up over the internet. Returned it for a MyCloud device, to better suit my needs. I still would recommend this to someone that is looking for a portable hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Works well with my laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works very well for the all the storage need. For all the church stuff that I use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light, durable, and easy to connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wd makes a winner. The WD My Passport Ultra Metal Edition 2TB External USB 3.0 Portable Hard Drive allows you to take all your media with you so you connect on the go. The exterior adds style with connectivity to all devices. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A very beneficial addition to my computer technolo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for the price. I and my family are very pleased with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact, reliable and great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this during clearance for a very good price at Best Buy. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Solidly built storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive works very quickly and seems very solid and feels substantial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Metal case gives it pizazz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine just like most portable hard drives these days. Up to you if the extra $10 for premium alluminum case is worth it. I personally have gone back to WD hard drives over Seagate after to many problems with Seagate drives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and works well I would recommend this product when its on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD 2tb drive works as it should and has the capacity to back up my computer hard drive with plenty of space for multiple backups Metal enclosure helps dissapate heat. I would recommend this to other buyers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for travel and fits into my carry-on. Looks pretty durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good lasting HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't the first time I bought WD. I've been very happy with this brand over the years. HDD never failed me prematurely. I think their desktop software is also great. You get firmware updates if there are any.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a external drive that would take a bit of a “beating” as I carry it around in my computer backpack every single day for work. Seemed to be the most durable, maybe it’s just the stainless!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sturdy back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased backup drive. Easy to use and recognizeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor install instructions and longer back up time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The symbolic install instructions from the box were cryptic and the support web site given could not be reached. Found the user manual already loaded on the drive, but the install instructions didn't match the install wizard. Expected faster back ups with the 3.0 USB, but seems about the same as burning a CD. Expected more flexibility for scheduling backups.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality drive at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is in a solid aluminum casing with a stylish brushed metal finish. Usb 3 speeds allowed me to back up my entire 2 terabyte hdd in only 3 hours. This drive is definitely built to last.

    I would recommend this to a friend