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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 625 reviews

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98%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and compact size, frequently praising its design and fast USB 3.0 transfer speeds. Many also find it to be a good value for the price. However, some customers have noted that the device is somewhat heavy and that the included software has issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 625 reviews
  • Rated 5 out of 5 stars

    Works in Dish DVRs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the drive to transfer movies from old DVR to new DVR. Worked flawlessly, but process was slow. Probably because of the DVR interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Exterior Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick store pickup & shipping, great deal. Item better than described; trustworthy item. Best Buy online is Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent. No hassles.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out-of-the-box the product performs as promised. Simple mission...Simple product...Straight forward no hassle performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, simple to install and provides secure back up, particularly if you un-plug it when you are not using your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Backup Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device provides a trouble-free method of making sure that my data and systems are backed up on a regular basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD drives have been reliable resources for backups of my devices for many years. BB is also a reliable source for quality products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great value. Best Buy offers many brand however this brand has always been my go to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for data back-up and storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because a lot of good review and rating, great solution! See all review before you buy. You will never go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged this drive into the USB3 port and was astonished at the write speeds. Easily 2 as fast as other drives I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this Item worked as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this Item worked as expected I was able to set it up and download the features that I was looking for with no problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing to complain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a few weeks now, and it's performing just as expected. It's slightly thicker than 1tb one, but still small enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works and is fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and i haven't had any issue with it... It did have an odd connecting issue i can't plug it into my 3.00 USB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backing up personal data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for backing it pictures and personal files from my hard drive to use as a second location. Easy and quick setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for something that wasn't going to crash and this was the best purchase for the price. Good stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact external drive with no moving parts. Provides an excellent solution to backup files. Somewhat slow to load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for backups!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for Mac total backups a few times a year, as well as Time Machine regular backups. Working perfect so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little guy!! Transferring documents is a breeze and I like the fact i can set passwords for sensitive files!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup dource

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is small in stature but large in performance. Great for travel with a laptop or as a desktop backup

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love WD... but this time it fell off a small shelf of only about 3 feet and no longer functions... after only owning it for a week. for the "metal edition" it sure is pretty frail.. Good Performance though while it was working;

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item to secure small business files. Received excellent customer service and a high quality product.

    I would recommend this to a friend