Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $57.99
Clearance
The comparable value price is $89.99

Customer reviews

Rating 4.8 out of 5 stars with 625 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

98%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and compact size, frequently praising its design and fast USB 3.0 transfer speeds. Many also find it to be a good value for the price. However, some customers have noted that the device is somewhat heavy and that the included software has issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 625 reviews
  • Rated 4 out of 5 stars

    speed fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    input and output speed so fast and it looks so wonderful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product, but scratches easily.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard drive and a care for it. I have left it in the case 100% of the time I am not using it and somehow it has three huge scratches on it that are very noticeable on the metal. The hard drive works great, and although the design looks good it's not practical.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but start up is a little hard to understand for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I purchased this It has become very useful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hard drive for the price. The casing is nice too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good hard drive works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used this hard drive no problems has done very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great external hard dive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard dive!! Metal case is awesome!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No issues so far. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 2 out of 5 stars

    WD Backup Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage capacity but had several problems with the Western Digital backup software.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was supposed to get an internal drive but I bought and external. Exchanged it for the right drive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This product is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad can't say it's bad or good actually does wat I need it to do

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Last on died!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a new one because the last one died after 3 years.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Reads intermittently - not worth buying

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping to transfer files from my old desktop to new laptop. It will recognize the old desktop, but has problems recognizing my new laptop.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not synchronize, I only use it to save information

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dents easily

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the plastic enclosures to the the metal enclosures. The metal WD used is very thin and dents easily. Even with extreme care, the drive gets all dinged up and begins to looks like crap.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Easy to install, great specs, great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed many external hard drives and found this to be one of the best. Definitely will depend what you are using it for but for size and price, easy of use, and spec not too many can beat. I am using it solely for my Ps4 external hard drive. I want to free up space on internal hard drive and instead of swap out internal decided to go this route with the most recent update.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Where are the specs?!?!?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty slow hdd. And now days these tech companies don't put specifications on the packaging any more.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Happy with choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive is very solid and built well. So far so good and, in comparison to the many other external drives with similar storage capacity, I'd say this feels more durable and conversely is perhaps a touch heavier. In fairness to those who read these reviews, I don't give five stars because I don't know long-term how the product will hold up. But I will say that I am extremely pleased with this drive thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Easy to Use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive is very compact and easy as plugging in to a USB drive and drag and dropping files on it. The storage is big enough to store almost an unlimited amount. Pictures, videos or files, it holds it all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good External Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good external drive and works with my old windows pc.

    I would recommend this to a friend