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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 625 reviews

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98%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and compact size, frequently praising its design and fast USB 3.0 transfer speeds. Many also find it to be a good value for the price. However, some customers have noted that the device is somewhat heavy and that the included software has issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 625 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Reliable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The silver edition looks real sleek. Its really no difference between the other passport Ultra drives though. These drives are reliable and at a great price. I always buy WD,

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage

    Rated 5 out of 5 stars

    Excellent external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small external hard drive uses only one cable for power and data transfer. Lightweight and looks great, the silver finish looks so much better than a plastic casing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We take tons of pictures and needed a way to store them on an external hard drive and free up our laptop. This hard drive is perfect. It's easy to use and looks nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, slim and plenty of storage space with great apps for easy backup. And this external drive is great for storing all of your pictures, music, and video files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Western Digital portable hard drive is performing flawlessly. I have most of it formatted to iOS, and about 1/4 of it to Windows formatting. It was a little tricky at first but was able to figure it out in a reasonable time. I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great External HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use and perfect for storing videos, pictures and music. A must have to backup the main laptop! I would recommend this to anyone for storage purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great product, got for good price at BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for a very good price at BestBuy. Working great from day one and very reliable. The metallic finish is great from aesthetic point of view!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good storage, easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage, easy to set up. WD typically offers quality products so I expect this drive to provide reliable backup of my critical files for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Excellent external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive work wounderful. It connects with only a USB cable and does not requiere external power, it is compact and travels well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my son because he ran out of room on hisPS4. He loves it and has had no problems with it. Great value for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy to setup and super fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While not as fast as a solid state drive, the speed is good. Simple to hookup. This is my first external hdd and I absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these little drives! They are fast and extremely portable and easy to use! I would definitely recommend this to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    So far it's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the speed of this product. It is a little heavy but works so great. Hoping this will last and stand the test of time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    jUST STARTED USING My Passport device. Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it to store files and photos from my old desktop for editing and use. So far it is quick, simple to use and retrieve data from.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Excellent portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has a LOT of storage space and is very useful for musicians or visual artists who wish to keep and transport their projects.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lots of storage space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external drive for my Xbox One since I was out of room. This stores all my content with plenty of room left over. The associate told me I should by the Seagate which is formatted for XBox but it was more expensive so I decided on this one. Once connected the formatting took about 10 seconds. The only thing I don't like about it is that once its formatted to Xbox, you can't connect it to a computer to store additional stuff since you would have to format it again and that would erase the Xbox stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Excellent Exteral Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, great price and more than enough space for my needs. The size and appearance are excellent factors as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Keeps getting better and better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is really not much to say. It is intuitive and works as it should. I like that it is small with a metal case.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable drive for the price. Each to pack and take anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I will never be able to fill this hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can now take as many pictures of the Grandchildren and still have room to spare. The price was great as well!

    I would recommend this to a friend
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