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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 625 reviews

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98%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and compact size, frequently praising its design and fast USB 3.0 transfer speeds. Many also find it to be a good value for the price. However, some customers have noted that the device is somewhat heavy and that the included software has issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 625 reviews
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shiny little with big storage. I recommend to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Super Easy to Use!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It amazes me just how easy it is to use this external hard drive. It holds more than my whole darn computer! LOL

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and durability of this drive!! The price is also great for the amount of storage you get...

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great storage for my use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Storage for my picture and and documents

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works as intended...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive has a great capacity (2TB) and zips through all my server backup jobs. I have it connected to a Synology NAS via USB 3.0, and according to my NAS, the copying speeds are almost always over 100MB/s. While there are probably faster and less bulky options out there, this one fits me and my needs quite nicely. Just a quick note: If you're looking for a supremely portable external drive, there may be smaller, lighter options.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 4 out of 5 stars

    Great 2 tera space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great product it's definitely loads fast the documents and pictures great space for the beautiful things things w definitely loads fast the documents and the pictures great space for the beautiful things things

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    This drive connected easily to the USB port.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back ups are easy and easy to find files in the back, no need to do full restore. Drive looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External hard drive for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to setup and use. I also found the price fair and reasonable for the amount of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Storage/Back Up Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play to a new desktop running Windows 10 and utilizing a New Samsung 512GB SSD PCIe as my primary drive. Makes very little noise and runs cool. So far no issues and none anticipated.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Decent portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive does the job that we purchased it for.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially looking at the non-metal drive of the same brand and size. After comparing the differences and speaking with some friendly and knowledgable store personnel, I decided it was well worth the $10 difference to move up to the metal edition. The performance is flawless, it looks great and with the durability of the metallic casing, I expect to use this for years to come. Great product from the best name in external drives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was priced right and easy to use. My daughter took it to college for her laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enough storage for plenty of pictures and videos and anything else you want to store. Easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this drive on sale and I was impressed by the look of the drive. It feels more expensive using the aluminum casing than a plastic one. And it works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Tons of space. There want much to choose from but this one was so small and pretty.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good price for the storage size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of large duplicate storage for my photos and videos and bought this after reading reviews on this. The WD storage device appears sturdy and the brushed aluminum case looks elegant. Have had this for about a month now. Happy with it so far. Data transfer rates are reasonable, but then, I was looking for a reliable drive for long-term storage of data and transfer rate was not a primary criteria.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with how easy this item is to use. Slim and compact so you can take anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Grade A mass storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mass storage device that I purchased from Best Buy is a quality item, I did a lot of reviewing on storage devices online and read reviews. This one was a great price for the storage it had (2TB) and it has worked great so far. A password can be set to where it must be entered and you can change the settings to even make this not happen on certain devices. You can put all important information in this device!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great storage for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this drive to back up video and photo files. USB 3.0 speedy transfer and drive mounts and spins quickly. 2TB is nearly full with our treasured files backed up and no problems whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect hard drive on the go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport is lightweight, compact, and very durable. I shoot video for a living and it's so convenient for a person like me who's always on the go . I am able to quickly upload my video files within the 2TB storage space and feel safe knowing that it's protected within the metal casing. I highly recommend this product for anyone looking to store important files, especially multimedia type files.

    I would recommend this to a friend
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