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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 625 reviews

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98%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and compact size, frequently praising its design and fast USB 3.0 transfer speeds. Many also find it to be a good value for the price. However, some customers have noted that the device is somewhat heavy and that the included software has issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 625 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice and small!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is nice and small! Its smaller your average cell phone fits in the back or any pocket comfortably. It loads very quickly and I have 2 of them,1 for PS4 and 1 for XBOXone! Works great for both systems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great External HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is very fast USB 3.0, I use it to backup my laptop with windows 10, no buyers remorse at all. Best Buy once again delivered what I needed - when I needed it. I am very pleased with this Western Digital external HD.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It's Western Digital!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital have always been great drives for me. I purchased this based on previous experience and love the capacity and the look. If you need a great portable drive with plenty of room that runs fast, this is it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected. Used it for multiple system refreshes then reformatted and moved it to my Xbox. Would get another if I needed it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Truly plug and play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with WD. For ease of use and overall quality 5 stars. I love that I can just connect it to my HP and forget about it. Most importantly, I know my files, documents are protected. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Looks like a strong solid construction.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product looks extremely sturdy and manufactured with high quality stainless steel casing. So far, it hasn't given me any issues and has served me well, thus far. It has enough storage space provided for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Large capacity in small size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 5 of these WD USB 3 drives and haven't had a problem yet. They are large capacity in small portable size. Can be used with smartphones/tablets. No external power required. Great for backup too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Exactly what I needed Works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great affordable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable storage. I have had this for 5 years now using it as a “Time Machine” backup for my Mac. It’s been great so far. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love the compact size and high capacity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size to tuck away in a corner. It comes with backup and restore software built in. Seems to work great. I'm thinking about buying another one soon for storage of photos and other special category files.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great looking drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great, matches other Mac hardware well. Construction is fairly solid. U haven't been able to see what transfer speeds are like, but seems to be working like it should. And setup, of course, is easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a really good hard drive i use it every day

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent product and value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Passport as an external hardrive and impressed with the quality and size all at a reasonable price. The salesperson who helped me was excellent and listened to my needs and requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Grest for nomadic use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those who are constantly on the go this device is perfect for backing up data/photos and everything else that's digital. Has the speed and capacity to keep up with the photo happy tourist as well!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for another portable hard drive and wasn't sure which one to get. After looking at the construction and how well built this was, the price made it all worth while. Great, fast, reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Perfect Portable Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I needed small Large capacity, works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Is so easy to use and ir is affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Room for Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have having problems s with my computer and needed a back-up asap. This little workhorse saved me! I was able to use the back-up to boot up on another computer until mine was fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic portable hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable drive has done exactly what I had expected. I was able to back up hard drive and also connect it to my network. I have three computers, and four tablets all connect to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Overall great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Easy to store. Durable.

    I would recommend this to a friend