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Customer Ratings & Reviews

Your price for this item is $153.38

Customer reviews

Rating 4.8 out of 5 stars with 1165 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,165 reviews
  • Rated 2 out of 5 stars

    Does not work for Xbox series S or X games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a gift to my brother and I asked store employees if you can play all games on it they said yes. I got home made sure it worked and I can’t play games that need Xbox series S or X graphics on it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor transfer speed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been better if the transfer speed was faster, but that is my fault for not paying attension

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good External HDD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a class in college and they needed me to do a backup on a external and I would say this is a good external hdd.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far, so good...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger capacity hard drive, but I am not sure it is as smooth as my old 2TB Passport. We shall see...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    SlowerData transfer compared to full size external

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slower Data transfer compared to full size in external WD black with external power.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works but is slow

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't recommend buying this for speed but it basically works to store data.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It not that fast speed works good it’s ok product just want see how long it will last

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a gaming hard drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Hard Drive is supposed to work with gaming consoles. You can transfer games into it, but you cannot play them from this hard drive without causing a lot of stress on the gaming console. It draws power from whatever you plug it into, which causes the console to work twice as hard regardless of whether you are playing games off of it. It’s now sitting collecting dust.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    storage hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit overpriced but easy to set up & operate and use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Compatibility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t store games or or help you process game or ps5 storing compatibility. It’s an extra space for only Storing information

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish I had time to use it more. Probably buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great as my PS5 external ssd. Plug and play

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    WD 4TB

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this back in October and I use it as a backup to hold over 300,000 photos and it has already crashed, not sure I would trust this with my personal data.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not PS5 friendly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 will not store games on this hard drive. PS4 games can be stored an played from this hard drive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Black 1TB SSD Gaming Drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it new at best buy wouldnt work when i plugged it in. Tried formatting it and said fatal hardware error.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this product back in 2019 in November and it crashed on me less than a month later. I contacted WD to see if they would warranty the item and they were of no help. Would've rather spent the money on a Seagate hard drive which would've lasted much longer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS DRIVE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless drive, crashed after 3 months, when I have at least 20 other similar drives from other manufacturers which have lasted years and a lot of abuse. Grossly disappointed in WD and lack of quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard drive failed- lost my data.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to backup my work files into one drive as I work both in the office and mobile but the drive failed on me and I was unable to recover my files. Wonʻt be purchasing this again and looking for a more reliable drive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible. Failed within two months.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive was supposed to perform better than other portable WD external drives, but it failed within two months of purchase. Luckily I had a backup. But it is past Best Buy's return/exchange window so I will likely have to try and go through WD to get a replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    awful warranty and no support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped after 33 days store won't exchange or honor their warranty will not ever buy from the store western crap is what it is

    No, I would not recommend this to a friend