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Customer Ratings & Reviews

Your price for this item is $243.93

Customer reviews

Rating 4.8 out of 5 stars with 456 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-456 of 456 reviews
  • Rated 1 out of 5 stars

    Horrible Drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive has been unbearably slow and gets extremely fragmented. WD products are typically reliable, but this one has been an absolute nightmare. I will try to RMA, but that takes forever.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi JavonF, We are sorry for the inconvenience. Poor or slow speed can be caused by: host device port speed, format and file system, directory with lots of small files, deeply nested directory and etc. Please refer to the following link to learn more about common causes of slow external drive performance: https://support-en.wd.com/app/answers/detailweb/a_id/17047 If you still have any problems while creating the RMA you can open a support ticket at https://support-en.wd.com/app/askweb. We will be happy to assist you. WDConnections

  • Rated 1 out of 5 stars

    Used/Broken hard drive before I even received i

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came to me not working. I tried hooking up to two xbox x and even my xbox one and would not show up under storage. Never had this happen before but had to return it as a damaged item. Wouldn't even give a 1 rating but there is no zero. Becareful could end up with used or broken, I know I did.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello Minniemouse53528, We are sorry that you have returned the drive before we had the opportunity to assist you. For any assistance with the product in future, please feel free to or submit a support request at https://support-en.wd.com/app/askweb we will be happy to assist you. WDConnections

  • Rated 1 out of 5 stars

    Junk product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money spent. Unit crashed after 3 months and was replaced because I bought a replacement plan; but I did not purchase a replacement plan for the new one and it lasted about four months. Buy a WD product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for old stuff bad for new. Lets just put it that way.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing in action

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never made it to my house. Really nothing else to say

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful piece of hardware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! So useful. Perfect for what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, i bought it for my ps4, to store my games and its work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS 5 storage device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and was easy to set up for my sons PlayStation 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Just plug and play. A lot of game sotrage for PS4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what i needed and delivery was on point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing External Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing external drive, plenty of room for all my PS5 games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my dish DVR now I can save a lot of movies and shows!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harddrive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended what else is there to say as its a harddrive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is a beast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it in store, and used it right away when I got home. Downloaded so many games on my ps4 and they all load up just as fast as normal hard drive. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of space

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little slow but if you just need to store a lot of stuff it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Hard Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to use, i highly recommend this to anyone.

    I would recommend this to a friend