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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 65 reviews

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72%
would recommend
to a friend

Customers are saying

Customers frequently mention the Drive 4G-S Cellular Signal Booster enhances signal strength, is easy to use, and has a straightforward installation process. Users have noted improvements in call quality with fewer dropped calls. However, some customers have expressed concern about the device getting hot during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 65 reviews
  • Rated 1 out of 5 stars

    Needs Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The older versions were a godsend working on boats like I do. Hang an antenna in the window and keep the cradle close to the bunk. This one, not so much....Even in field test mode there was not any change...kinda shocking I love wilson products....

    No, I would not recommend this to a friend
    • Brand response from weBoost Customer Support
      Posted .

      The FCC imposed new regulations in May of 2014 that restricted the amount of boost that can be applied to the signal heading back to the tower. However, our boosters are still 60% stronger than our competitors. We would like to work with you directly to see why the booster is not performing as it should. You can reach Customer Support by contacting us at 866-294-1660. You may also submit a help ticket through our help center here:

      https://www.weboost.com/us/support-center/ weboost

  • Rated 5 out of 5 stars

    Great for more reception in remote area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel in rural areas quite a bit for my job. This gave me much more and clearer coverage than without.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great updated replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an over-the-road trucker and my old booster glow light finally died. Found out that Wilson was now weboost and Best Buy carried it. Took a little while to get help because II was busy but everybody was very knowledgeable and I got all my questions answered and now using it in the truck and loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy again very easy to install and work recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't expect to much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a very low signal it make very little difference. In moderate signal You will see a 1 bar or 2 increase. I am going to get larger antenna to see if that helps. The antenna that comes with is two small.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Does exactly what it advertises and it’s priced re

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it advertises and it’s priced really well too

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This booster has served me well in the locations that I work

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cradle booster works great, so far have bought 13 for my crews!

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very pleased with product, helped boost my signal

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many boosters and many brands and types. This one is the only one that for all intents and purposes was useless and didn't do the job. Stick with wilson.

    No, I would not recommend this to a friend
    • Brand response from weBoost Customer Support
      Posted .

      Thank you for taking the time to review the product. I am sorry you had issues with the booster. Wilson Electronics has recently re-branded to weBoost in our consumer line. We would like to troubleshoot the booster with you to try and establish what may have gone wrong with your booster. You can reach out to us here: http://support.weboost.com/hc/en-us/requests/new weboost

  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boosts signal as expected. Would definitely recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this booster and hoped of having improved signal strength, but to no avail. It improved my signal strength by only 5 (from -100 to -95) and it runs very HOT. I returned it and purchased the Weboost Drive G-M and that was also a disappointment.

    No, I would not recommend this to a friend
    • Brand response from weBoost Customer Support
      Posted .

      Thank you for taking the time to write a review. We are sorry to see that you were unhappy with both of your weBoost purchases, and would like to help improve your experience. The boosters can reach temperatures at the connection sites of 150 degrees. Most of the time, the heat is not of concern to the devices, but we do have a 2 year warranty on the product we can utilize if needed. The amount of gain you will see on the unit will always depend on the outside signal. The Drive 4G-S has a max gain of 23 db, but the amount you see will always depend on what decibel you have to start with. We would like to work with you directly to troubleshoot and help assess why you didn't see the desired improvement. You can reach us directly here:

       http://support.weboost.com/hc/en-us/requests/new weboost

  • Rated 3 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Doesn't do much in those places with vary bad signal areas . Going to get larger antenna and hope.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Got hot, used too much auto battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't function well didn't draw any extra signal, got hot used too much battery not worth the money. Too many wires external magnetic antanea a pain in the butt.

    No, I would not recommend this to a friend
    • Brand response from weBoost Customer Support
      Posted .

      Thank you for writing a review. We are sorry to see that the Drive 4G-S didn't work for your situation. We would like to work with you to see if we have a solution that might best fit your needs. You can reach us here:

      http://support.weboost.com/hc/en-us/requests/new weboost

  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Not Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product rarely worked I plan to return the item. It gets extremely hot and must be placed over the A/C vent to cool it down. I would not recommend this item.

    No, I would not recommend this to a friend
    • Brand response from weBoost Customer Support
      Posted .

      Thank you for taking the time to write a review. We are sorry to see that you are having trouble with the Drive 4G-S. The connector site will experience temperatures up to 150 degrees, and the booster itself will get warm to the touch while in use. If the cradle itself overheats, we recommend exchanging the item or using the warranty period on the booster. We do cover your booster for two years from the date of purchase. We would like to work with you directly to see how we can assist. You can reach us here:

      http://support.weboost.com/hc/en-us/requests/new weboost

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me signal in places I would never get it, well worth the money....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    did not work as advertized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to go on a camping trip to a place where last year I could get a connection if I went to the end to the campground this didn't even boost the signal there had to drive up the road to get a connection took it back to BB sorry sure not worth the price by any means

    No, I would not recommend this to a friend
    • Brand response from weBoost Customer Support
      Posted .

      Thank you for taking the time to write a review. We are sorry to see that the Drive 4G-S did not work for your situation. Unfortunately, if there is no usable signal at the external antenna site, we cannot help. You must be able to make and keep calls at the direct location. We would like to work with you to see why you were not able to get boosted signal at the area where you are normally able to connect. For additional questions, feel free to reach us here:

      http://support.weboost.com/hc/en-us/requests/new weboost

  • Rated 2 out of 5 stars

    Makes good signal better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved strength in some "blind" spots, but doesnt make to much difference on the tower fringe.

    No, I would not recommend this to a friend
    • Brand response from weBoost Customer Support
      Posted .

      Thank you for writing a review. We are sorry to see that you aren't getting better signal increase with the Drive 4G-S. We would like to see if we can find a solution that might best fit your needs. You can reach us here:

      http://support.weboost.com/hc/en-us/requests/new weboost

  • Rated 2 out of 5 stars

    Not A Good Product for NET10 Users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This booster did NOT work well with my NET10 service provider.

    No, I would not recommend this to a friend
    • Brand response from weBoost Customer Support
      Posted .

      Thank you for your review of the Drive 4G-S. Our boosters should work with most major carriers and networks as long as there is enough outside signal. We would like to work with you directly to help identify why you did not see the coverage that the Drive 4G-S is capable of. You can reach is directly here:

      http://support.weboost.com/hc/en-us/requests/new weboost

  • Rated 1 out of 5 stars

    Don't think it helps at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Driving around metro Denver, I still have trouble getting over 1 or 2 bars in much of the city. Outside the metro area, I can remove the phone from the cradle, and signal strength doesn't change.

    No, I would not recommend this to a friend
    • Brand response from weBoost Customer Support
      Posted .

      Thank you for reaching out to us! We are sorry to see that the Drive 4G-S has not met your expectations. As long as there was signal in the area, the booster should have provided coverage. We would like to work with you to see why that is not the case. You can reach us here directly:

      http://support.weboost.com/hc/en-us/requests/new weboost

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