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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $1,499.99

Customer reviews

Rating 3.7 out of 5 stars with 56 reviews

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Rating by feature

  • Value

    Rating 2.9 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers find value in the signal strength, installation process, call quality, and bandwidth improvements provided by the Installed Home Complete Cell Signal Booster Kit. The professional installation is appreciated, and users report improved call quality with fewer dropped calls. However, some customers have noted that the coverage area may not always meet expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 56 reviews
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Far exceeded my expectations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far exceeded my expectations. Signal strength increased 30 times higher than it was prior to installation. Great installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system itself works great. The pro that installed it was awesome. The only bad thing is the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Booster has been great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation, installed professionally and aimed to the nearest tower

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Great andceasy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a big difference. Went from zero/1 to 2/3 and no more dropped calls

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    no effect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device as our house did not have good T mobile reception. The installation staff were very nice and efficient, that is the reason for the two stars. However, after spending over $1400 (after tax) and 3-4 hours of installation work, the antenna placement on our roof, drilling the walls to pass wires, etc this device made zero change in our reception. Will return the device but someone has to go up on our roof and take the antenna down which is a pain

    No, I would not recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live in the middle of nowhere. It works great! Worth the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better reception, but still not great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty expensive for the minimal improvement we are experiencing. Still haven’t been able to test during cloudy/rainy weather. If we still get reception then, we’ll keep it. If not, we’ll return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    We boost phone booster

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says whole home but really just works in room with booster.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Coverage

    Rated 1 out of 5 stars

    Research before purchasing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it and the installer said it was made for one room and would not do anything to help extend due to the size of the rooms.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy unless you can install yourself

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the installed top of the line version. Installers came and wouldn't mount above eaves on 1st floor . So ended up getting a $1200 cell booster that didn't do anything at all. Now I have holes drilled in the wall and an antenna that I can't physically take down myself. Can't return without the entire package. Don't waste your money unless you can install yourself at higher point than looking straight at your neighbors house below roof line.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OnTech Is The Problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return product because Installation Company OnTech had a internal system issue that was impacting there customer service operations, In short this meant that I was unable to schedule my installation which was Included in the purchase price. It has been over a week now and OnTech is still unable to schedule the installation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WeBoost is ineffective.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zip Zero difference to signal strength. It’s a complete rip off. Best Buy sells it but installation is done by the manufacturer. Unprofessional installer had come who didn’t have device to show if signals improved. No difference to signals and there’s no after sales service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cell Signal Booster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. Installers were polite and prompt.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I'm disappointed. First I work from home so having cell service inside the house is very important. I did however expected more from the product. It took the signal I had outside and move it into one small 12X12 room inside. I live in a two-story house. To obtain the best signal it would need to be installed at the highest point. The installer didn't feel comfortable doing this so placed it on the side of the house at the fascia and gutter. Not at the peak. He was also limited in getting the cable into the house. I would encourage anyone interested should make sure they have at least 3 or 4 bars just outside your front or back door before spending the money for this product. Also make sure your property is free of any trees or obstructions. I didn't feel it was fair to give a single star since the device did bring the signal into the house if only one small room.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely disappointed. Overpriced, does not help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a three hour installation and many phone calls with support, i still only have one bar of service. Calls are dropped frequently and it seems to be affecting my internet as well. The antenna are big and bulky and signal improvement is not worth the ridiculous amount of money spent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Wish we would have done sooner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from having 1 bar to 4. I wish we would have done this years ago. Install was great.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    rf

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, went from 1 bar to 4 bars on cell phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly so frustrated with this product. It does literally nothing. There is no difference AT ALL in service quality or availability. HUGE waste of money. So now I have holes drilled in my wall for a useless piece of crap product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Home owner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went from two bars to five. It is worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Weboost home cellphone booster

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it,but inside unit gets hot needs a fan installed to keep it cooler

    I would recommend this to a friend
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