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Customer reviews

Rating 4.5 out of 5 stars with 465 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire Antivirus Protection and Internet Security for its all-in-one security software, ease of use, and good performance. Many customers also appreciate its antivirus capabilities and reasonable price. However, some customers have reported compatibility issues and expressed dissatisfaction with the customer service they received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 465 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very easy to use. Looking for a good virus protection program this is it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value, for multiple devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like webroot, having used it for at 7-8 years. I wish they would make it easier to lock in price for renewals instead of having to go look each time it renews, or at least a 3 year option at discounted price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Webroot installation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is helpful to know that my laptop is covered via Webroot and since I purchased it through Best Buy, I use their expertise in downloading the software.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    piece of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product and i love it... I get a lot of piece of mind knowing that my computer is safe. Great Product....

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    great antivirus

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great antivirus for pc, highly recomend if you need a protection on your computer,

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried a lot of antivirus programs and this is my favorite. It works in the background and doesn’t slow my PC down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of many purchases I have made from Best Buy over the years and have never had a bad experience always good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Terrific Program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with Web Root. It does a very thorough scan and it identifies any possible problem it may have found. I will never be without it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use great product definitely recommend very user friendly and great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for years. I like the Permanently Remove feature.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Excellent antivirus

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very secure product. Works well on my HP and Mac Book Pro. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems. Easy to install and download. It seems to be working since I had it a few weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 4 out of 5 stars

    Good Anti-Virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is going on my second year of having webroot, and no viruses thus far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item had problems installing because no clear direction on uninstalling the old software

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WebRoot from BestBuy is the best option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started using WebRoot which came with my old laptop many years ago. It has been "developer" friendly and without bloating my laptop or being a nuisance. BestBuy is the best way to purchase WebRoot each year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product, Bad Download

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product. Though it doesn't actively show you what threats have been automatically blocked, it is good as a hands-off sort of product. The digital download system to get it, however, is terrible. I've been waiting a long time for an email with the download link, even though it says "ready to download" in my orders (with no link).

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot provides great security for my computer’s and tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job without hogging system resources or slowing PC down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switching from Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from Norton. Was recommended by a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Safe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel a better sense of security with Webroot. I have used this product for 3 years. I highly recommend it.

    I would recommend this to a friend