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Customer Ratings & Reviews

$39.99

Customer reviews

Rating 4.5 out of 5 stars with 466 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire Antivirus Protection and Internet Security for its all-in-one security software, ease of use, and good performance. Many customers also appreciate its antivirus capabilities and reasonable price. However, some customers have reported compatibility issues and expressed dissatisfaction with the customer service they received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 466 reviews
  • Rated 1 out of 5 stars

    webroot secure anywhere

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unable to download got runaround from customer service. want a refund and cancel order

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Failed to provide key code

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I, brought this Product on July 19,2020 Today is Aug 15,2020 till now they are not able to send me product key code even after multiple phone call. so i am still not able to download it .

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Are you sure you've contacted the correct support number? BestBuy support can be reached here: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Wrong version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Send me the wrong platform version, instead of iOS, it sent the Window version.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hi,

      If you are having issues please reach out to our free support and we'll get you on the right version

      https://www.webroot.com/us/en/support/support-home Webroot

  • Rated 1 out of 5 stars

    paid for nothing???

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when i try and download from my digital library is says it's expired????? please advise

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to BestBuy support: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    do not buy on line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it online but could not download it. What a waste of time and money

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    software caused computer running slowly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software caused my computer to run very slowly every time.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to bestbuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 5 out of 5 stars

    Easy Install - Fuss Free in the background.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the ONE PC user in the house. Why he can't go get a Mac is beyond me. Anyway, it is easy to install and seems to do its work in the background without fuss.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mac computer tried to download it and it would not work. Since I got the download version you cannot return it. Best Buy even came on remote on my computer and it wouldn't work

    No, I would not recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very affordable for several devices. Antivirus and internet security.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Antivirus Boss! ++++++

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Anti-virus! Works perfect! I dont have to worrie about viruses.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Security computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I've never had any problem with that. I highly recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install it, and easy to set this Antivirus up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    webroot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy use always used webroot to keep all my stuff safe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Great Antivirus software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Webroot antivirus software from Best Buy for several years now, it is easy to install and it keeps my families devises safe and free from viruses. I like the fact that it reminds me to scan for threats and it shows me potential issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Help. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!111

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot antivirus for computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    weeboot istallation was a very fast, good dowloading. geek squad was very helpful with this also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Webroot for 5 years plus now and have never had an issue. Easy to use interface.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    100% perfect for years now

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using webroot for many years now and have yet to have any problems. It has done a fantastic job for us and I will buy again and again as long as it keeps doing exactly that.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Webroot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great !!! I would recommend this product. But I would buy it at the Best Buy Store.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this product for years and it does what it’s suppose to do

    I would recommend this to a friend