Customer Ratings & Reviews
- Model:
- WEB803800F160
- SKU:
- 6370575
Rating by feature
- Value
Rating 5.0 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 5.0 out of 5 stars
Customers are saying
Customers often highlight the ease of use, praising the simple setup process. They also appreciate the protection it provides for multiple devices and the competitive pricing. While most users are satisfied, a few have concerns about compatibility with certain devices.
This summary was generated by AI based on customer reviews.
Not a Good Choice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt care for the difficulty in downloading the app. It was not user friendly.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to BestBuy support for assistance: 1 (888) 237-8289
I have new virus on my computer since install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.keep running the software, but Never finds any viruses
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to BestBuy support if you have a virus that isn't being picked up: 1 (888) 237-8289
ink
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tried to buy ink for my printer agent tolk me that did not make ink for my printer tried to sell me a new printer called a different company that tod what ink to use and what part number that was not right what he did to me best buy sells the the up grade ink
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It sounds like you're reviewing an issue with your printer or ink cartridge but you've left this review on a Webroot antivirus product - Please make sure you leave your reviews in the correct place.
Very disappointed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor product! Couldn’t get it to work and then when I called the support number their objective was to get me to some other software
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hello,
I'm sorry you didn't like our product. If you are having issues please reach out to our free support https://www.webroot.com/us/en/support/support-home
Please be careful of scams that pretend to be security vendors and ask you for money or to buy other products. Our support is always free of charge
dont buy this use windows defender
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this webroot is not strong to fight off virus or malware dont buy this read reviews on line.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thanks for the feedback.
R Ramsdill
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't install on chrome book, tryed several times.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We're more than happy to help you with this by reaching out to our free support through a ticket or over the phone.
We have very low wait times and a fast response rate
https://www.webroot.com/us/en/support/contact
Thanks!
OpenText
Better options.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete waste of money. There are free antivirus that are better then this one.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thanks for the feedback
Difficult
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price okay. Difficult to install. Wouldn’t recommend
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .please reach out to BestBuy support for assistance: 1 (888) 237-8289
Sucks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money. This thing did nothing. Would not recommend.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .When you say it did nothing - what do you mean? Happy to help if we can! http://webroot.com/us/en/support/home-contact
- Pros mentioned:Price
Webroot Security
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like Webroot. I get it yearly from Best Buy. It's half the price Webroot wants me to renew for.
I would recommend this to a friend - Pros mentioned:Security
Excellent merchandise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer and having geek person come over. He explained everything very well. Husband satisfied will be calling Best Buy again if needed.
I would recommend this to a friend - Pros mentioned:Performance
Dave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used this product for my computer for years. I've had no problems since.
I would recommend this to a friend Webroot no couldn't install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is ok, they will, the only issues was the box is was open, and when i ask the employee to change for a new one, " she told she can't because that's the one i Bought, when i came home and decided to install the system never instaml since my computer has 11 window in rhat software is only for window 10 in under
I would recommend this to a friend- Pros mentioned:Ease of use
Good product for my laptop easy to install.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used web root for all of my computers for yrs
I would recommend this to a friend Pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the sevices provided. And the courtesy of the associate.
I would recommend this to a friendRidiculously High CPU Usage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea if this does an OK job of antivirus, but it is constantly using 100% CPU. Now this isn’t enough to slow things down with six cores, but it is enough to make my fan run constantly. If it wasn’t required by my company, I’d much rather use BitDefender which consistently ranks very high in independent effectiveness tests without raping my CPU.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Sounds like something is going very wrong because Webroot consistently is reviewed as one of the lowest resource hogs out there for an antivirus solution. Please try contacting our support team here: https://detail.webrootanywhere.com/servicewelcome.asp
Hopefully they can figure out why this is happening and resolve the issue for you!
-Webroot Community Team