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Customer reviews

Rating 4.7 out of 5 stars with 269 reviews

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95%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the easy installation, multiple device protection, and effectiveness of the antivirus protection. They also appreciate the reasonable price and the fact that they have had no issues with the software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-269 of 269 reviews
  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Webroot for many years. The price, protection, and number of computers covered are great. It doesn’t use the amount of computer memory as other pieces of software will.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please revise your star-rating from a 1-star if possible since it sounds like your experience was great! Webroot

  • Rated 2 out of 5 stars

    Webroot secure anywhere

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably a great product, however, my Apple computer failed to accept it’s installation (even with Geek squad assistance).

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    no photos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fire wall is frequently disabled and all other switches are turned off by it self.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing it! still asking to scan and upload

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      The auto-scan options can be changed in settings. Webroot

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not with the money, Webroot and Geeksquad couldn’t help wi the any issue I had in regard to the purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful, the code was expired and I took it back to the store and all was expired on the shelf

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Unsatisfied customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is dIfficult to install, I am ready to return item

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to bestbuy support for assistance: 1 (888) 237-8289 Webroot

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Webroot is the Best of the Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for Many years never had an issue, Never had a Virus or back door problem. Hope they Never go out of business

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Retired computer user.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Does not slow down my system. Easy and fast scans.

    I would recommend this to a friend