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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 250 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire how easy it is to install and use Webroot. They appreciate its reliable protection and performance without slowing down their devices. Many customers also value the peace of mind it provides, knowing their devices are protected from various threats. While most customers are pleased with the product, a few have expressed concerns about compatibility issues with Mac computers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-250 of 250 reviews
  • Rated 3 out of 5 stars

    Webroot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed, we will see how good it is. Need to meet the minimum character requirement.

    I would recommend this to a friend
  • Cons mentioned:
    Mac compatibility

    Rated 1 out of 5 stars

    Zero stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work on our Mac computers and made an appt with the Geek squad and they couldn’t help and wouldn’t refund us

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It's possible you need to update your macOS or uninstall/reinstall Webroot. Please give that a try and if that doesn't work call 1 (888) 237-8289 - ask for a geeksquad manager to assist you with your problems. Escalations are very helpful with difficult to solve problems! Webroot

  • Rated 2 out of 5 stars

    good internet security but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really need to lower price on this since it has to be bought so often.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thanks for your feedback.
      We will bring this up to our team for consideration. Webroot

  • Cons mentioned:
    Mac compatibility

    Rated 1 out of 5 stars

    Loser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not usable for my Mac. Sales people didn;t describe the item well

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot is definitely compatible with MacOS devices! Please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Never buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The code for the virus protector didn’t work. When I tried to return it I was told I couldn’t because it was opened. So now I’m out of $100 because the product did not work correctly and I’m penalized for that.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hi, I'm sorry you were unhappy using our free bundled software. We hope you try us out again soon. Webroot

  • Rated 2 out of 5 stars

    I don't think it is a very good antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this product! It brings up to many issue's to let you know instead of keeping it behind the seen like Norton does.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      In my experience, Webroot is usually pretty light when it comes to notifications compared to other offerings. But I hope you find a product that suits your needs best! Webroot

  • Rated 1 out of 5 stars

    Expensive software didn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good. Installed in new computer abd it did not keep malware out of my computer. Cost me another $150 to have computer checked and reset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Webroot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked extremely well and protected my computer. Very pleased with product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this product for a couple of years and really like the ease of use and the protection it provides. This product downloads and runs super fast and I will be buying again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable sales people and helpful with my purchase

    I would recommend this to a friend