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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 162 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 162 reviews
  • Rated 4 out of 5 stars

    seems to be secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to work as well as other security software antivirus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs well. Very user friendly easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought recommended software from Geek Squad. Works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to used!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adequate!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of confusing at first but works great now!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, works every time. Would purchase it again!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got this in February . . . so far, so good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this product has high ratings from reputable publishers, I have had 2 Trojans slip by and had to have Geek Squad remove them so... you tell me?

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please report any threat-concerns to our Advanced Malware Removal Team directly.

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: http://wbrt.io/eyqx

      Warm Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 3 out of 5 stars

    Not sure about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too sure how it’s supposed to work but since it’s install my computer seems to run slower and slower.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was o.k. I lost my product number and ended up going with Norton.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this! Webroot

  • Rated 3 out of 5 stars

    good internet security program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    digital download internet security and antivirus program

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt like it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked good but needed to change it for my new laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be protecting our computers adequately. Liked a previous software better .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    so far it sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not able to download phone no. no good can't get a local no.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Bill, our Customer Support Team is glad to walk you through activating your Protection your phone.

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: http://wbrt.io/eyqx

      Warm Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 3 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install but not sure yet how well it works.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know that this product was very effective at all. It did not keep out adware and I had to run a Spybot version to keep my laptop clean. I since bought a new computer and went back to McAfee and it appears to be more reliable.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      There is a great article on the Webroot Community that addresses your concern:

      https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-do-I-know-that-Webroot-is-working/ta-p/191121. Please take a look and let us know if you have any additional questions. Webroot

  • Rated 2 out of 5 stars

    Used it before...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it before on previous computers... don't see any use of it or any difference it makes...

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      There is a great article on the Webroot Community that explains how Webroot works behind the scenes:
      https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-do-I-know-that-Webroot-is-working/ta-p/191121. Please take a look and let us know if you have any additional questions.
      Sincerely, Webroot Community Support Team Webroot

  • Rated 1 out of 5 stars

    Not even for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was offered for free on a purchase of a computer from Best Buy. If you need anti-virus, look no further than Malwarebytes Premium. One of the best, and cheapest antivirus software out there.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats.  There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online! Webroot

  • Rated 1 out of 5 stars

    dumb stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dumb stuff they force you to take home with a new computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I've had trouble already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About a week after I purchased the Webroot, I had problems.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly. Webroot